Client Services Director
1 month ago
BAYADA Home Health Care is seeking a dedicated and experienced Client Services Manager to join our team in Raleigh, NC. As a Client Services Manager, you will play a vital role in ensuring the highest quality home health care services are delivered to our clients.
Key Responsibilities:- Provide exceptional customer service and ensure our aides deliver high-quality home care to our clients.
- Manage coordination of client services and emergent scheduling issues.
- Build lasting relationships with clients, referral sources, payors, and community organizations.
- Develop strong, communicative relationships with the team.
- Maintain effective fiscal management of your caseload by monitoring metrics.
- Bachelor's degree preferred.
- Prior medical office or home care experience preferred.
- Prior supervisory experience a plus.
- Demonstrated record of successfully taking on increased responsibility.
- Ambition to grow and advance beyond current position.
- Strong computer skills required (electronic medical record).
- Excellent communication and interpersonal skills.
BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business. We are committed to providing exceptional care to our clients and their families. Our team is dedicated to making a positive impact in the lives of those we serve.
Benefits:- Paid holidays, vacation, and sick leave.
- Vision, dental, and medical health plans.
- Employer-paid life insurance.
- 401(k) with company match.
- Direct deposit.
- Employee assistance program.
BAYADA is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees.
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