Career Opportunities in IT Support

1 week ago


Garden City, Michigan, United States Imagine IT Full time

Job Summary:

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This role is focused on providing exceptional support to our clients and team members. As an IT professional, you will be responsible for delivering top-notch services while upholding the highest standards of confidentiality and professionalism.

About Us:

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Imagine IT is a leading provider of innovative technology solutions. We pride ourselves on building long-lasting relationships with our clients and fostering a culture of excellence within our organization.

Salary:

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The estimated annual salary for this position is $60,000 - $80,000 depending on location and experience.

Key Responsibilities:

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As an IT professional at Imagine IT, your primary responsibilities will include:

  • Providing technical support to clients and team members
  • Maintaining strict confidentiality regarding client information
  • Representing Imagine IT in a positive and professional manner
  • Taking advantage of training resources to increase job knowledge
  • Prioritizing tasks effectively and managing time efficiently
  • Identifying areas for improvement and providing constructive feedback

Requirements and Qualifications:

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To be successful in this role, you should possess the following skills and qualifications:

  • A degree in Computer Science or related field
  • 2+ years of experience in IT support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Dedication to continuous learning and professional development

Benefits:

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We offer a comprehensive compensation package that includes:

  • Competitive salary
  • 14 days/year PTO (increasing by 2 days/year up to 30 days)
  • $95/month technology reimbursement
  • 7 paid holidays
  • Medical and dental insurance
  • Voluntary vision insurance
  • Qualifying health savings account
  • Life insurance
  • Accident insurance
  • Identity theft coverage
  • Optional AFLAC supplemental insurance
  • 401(k) plan with company matching
  • Milestone service anniversary/birthday bucks
  • Monthly dollars for recognizing peer efforts
  • $200 wellness reimbursement
  • Professional development opportunities
  • Employee engagement events

About Imagine IT:

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At Imagine IT, we are committed to creating a workplace that values innovation, collaboration, and growth. Our mission is to deliver exceptional technology solutions that exceed our clients' expectations.



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