Technical Support Engineer

3 weeks ago


Dunkirk, New York, United States REDLattice Full time
Job Title: Technical Support Engineer

We are seeking a highly skilled Technical Support Engineer to join our team of experts in the field of cybersecurity. The successful candidate will be responsible for providing support for implementation, troubleshooting, and maintenance of IT systems.

  • Salary:$80,000 - $105,000 per year (based on location and experience)
Company Overview

REDLattice is a leading provider of innovative cybersecurity solutions. Our mission is to protect critical infrastructure and stay ahead of cyber threats. We are driven by impactful projects that contribute directly to safeguarding our country's critical infrastructure.

Job Description

The Technical Support Engineer will provide support for implementation, troubleshooting, and maintenance of IT systems. This includes providing Tier I problem identification, diagnosis, and resolution of problems. The successful candidate will also provide assistance to users in accessing and using IT systems.

  • Provide support for implementation, troubleshooting, and maintenance of IT systems
  • Provide assistance to users in accessing and using IT systems
Required Skills and Qualifications

The ideal candidate will have at least five years' experience as a System Administrator and a bachelor's degree in a technical discipline from an accredited college or university. Active TS/SCI w/ Polygraph clearance is required.

  • Five years' experience as a System Administrator
  • Bachelor's degree in a technical discipline from an accredited college or university
  • Active TS/SCI w/ Polygraph clearance
Benefits

We offer a competitive compensation and benefits package, including opportunities for professional growth and advancement. Our dynamic team of experts is dedicated to making a real impact in the world.



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