Hospice Triage Coordinator
6 days ago
As a Hospice Triage Supervisor at Graham Healthcare Group, you will play a vital role in organizing and directing hospice care. Your expertise in nursing, particularly in community health education and experience, is highly desirable.
Key Responsibilities
- Assume responsibility for timely notifications to Clinical Supervisors or follow-up during business hours.
- Manage all triage calls during assigned business hours.
- Ensure accurate reporting of information to the team at the end of each shift and synchronize electronic documents efficiently.
- Stay updated on current memos and system updates, read emails, and communicate effectively with the team.
- Participate in the interviewing process when hiring new After-Hours employees.
- Collaborate with Clinical Supervisors to formulate training schedules for new After-Hours employees, including peer review of facility charts and hospice documentation at 30, 60, and 90 days.
- Work across interdisciplinary teams to integrate new staff into your caseload, ensuring smooth transitions of patients, facilities, and referral sources.
- Train professional staff and After-Hours employees on interdisciplinary teamwork.
- Mentor After-Hours staff who may be struggling with patients, facilities, or families.
- Advocate for After-Hours staff members.
- Provide supervision and direction for field staff and act as a liaison between field and office staff.
- Evaluate and address customer concerns, including documentation and resolution.
- Communicate with marketing personnel regarding customer issues affecting referral source relationships.
- Follow up as needed with management staff regarding patient care concerns.
- Communicate with clinicians and physicians when adult protective services referrals are required.
- Participate in staff meetings, potentially prepare agendas and in-services.
- Maintain Medicare guidelines for consents, ABN, non-provider coverage forms.
- Perform field visits as needed.
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Hospice Triage Supervisor
6 days ago
Troy, Michigan, United States Graham Healthcare Group Full timeGraham Healthcare Group is seeking a Hospice Triage Supervisor who will Organize and direct hospice care. Experience in nursing, with emphasis on community health education/experience is desired.Hospice Triage Supervisor Responsibilities:Assume responsibility for notifying Clinical Supervisor or follow up needed in a timely manner during business...
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Hospice Triage Supervisor
6 days ago
Troy, Michigan, United States Graham Healthcare Group Full timeGraham Healthcare Group is seeking a Hospice Triage Supervisor who will Organize and direct hospice care. Experience in nursing, with emphasis on community health education/experience is desired. Hospice Triage Supervisor Responsibilities: Assume responsibility for notifying Clinical Supervisor or follow up needed in a timely manner during business hours ...
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Hospice Triage Supervisor
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Troy, Michigan, United States Graham Healthcare Group Full timeGraham Healthcare Group is seeking a Hospice Triage Supervisor who will Organize and direct hospice care. Experience in nursing, with emphasis on community health education/experience is desired.Hospice Triage Supervisor Responsibilities:Assume responsibility for notifying Clinical Supervisor or follow up needed in a timely manner during business...
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