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Client Support Coordinator
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As a Client Support Coordinator, you will play a crucial role in ensuring customer satisfaction and operational efficiency. Your responsibilities will include:
- Customer File Management: Create and maintain comprehensive records for all clients, ensuring that information is accurate and up-to-date.
- Client Inquiries: Address and respond to client inquiries promptly, providing clear and helpful information.
- Issue Resolution: Identify and resolve client issues effectively, ensuring a positive experience for all customers.
- Sales Call Management: Complete the sales call screening process and manage follow-ups or scheduled jobs for all incoming customer calls.
This position requires a strong commitment to customer service excellence and the ability to work collaboratively within a team. Join us at Mr. Handyman International, LLC and contribute to our mission of delivering outstanding service.