Customer Service Expert Nights and Weekends

4 days ago


Mankato, Minnesota, United States Planet Fitness Full time
Job Summary

The Customer Service Representative role at Planet Fitness is an exciting opportunity to join a dynamic team dedicated to delivering exceptional customer experiences. As a key member of our front desk staff, you will play a vital role in creating a positive atmosphere that fosters member engagement and loyalty.

Key Responsibilities
  1. Greet and interact with members, prospective members, and guests in a friendly and professional manner.
  2. Manage front desk operations, including answering phones, checking members into the system, and processing new member sign-ups.
  3. Facilitate account updates and respond to member inquiries in a timely and effective manner.
Qualifications and Requirements
  • Bachelor's degree in Business Administration or a related field preferred.
  • Previous experience in customer service, sales, or related fields.
  • Strong communication and interpersonal skills, with a focus on building relationships and resolving conflicts.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Salary and Benefits

$16-$20 per hour, based on location and experience.

We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and advancement.



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