Business Office Manager

4 days ago


Charleston, West Virginia, United States Charleston Water System Full time
Job Summary

The Charleston Water System is seeking a highly skilled Branch Office Supervisor to manage the daily operations of our assigned branch office. As a key member of our team, you will be responsible for overseeing the scheduling of associates, maintaining reports, and ensuring the collection and deposit of monies received for payments.

Main Responsibilities:
  • Manage the daily operations of the assigned branch office.
  • Oversee the scheduling of associates, including developing work schedules and assigning individual daily work assignments.
  • Maintain accurate records of all daily branch transactions, including collections, deposits, reconciliations, balances, and records.
  • Provide daily direction and communication to associates to ensure customers are handled in a timely, efficient, and knowledgeable manner.
  • Continually evaluate processes and procedures to improve area operations, efficiency, and service to internal and external customers.


Required Skills and Qualifications:
  • Bachelor's degree in business or related field and two years of responsible administrative experience in a business office or a combination of education and experience in a business office or related field.
  • Excellent customer service skills and ability to communicate effectively with all levels of management.
  • Strong planning and organizational skills, with ability to prioritize tasks and manage multiple projects simultaneously.
  • Able to function independently in a multi-task environment, as well as part of a team.
  • Prior work record indicating dependability and conscientiousness.


About Us:

The Charleston Water System is a leading provider of water services in the region. We are committed to delivering excellent customer service and providing a safe and healthy working environment for our employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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