Customer Service Ambassador
4 weeks ago
At Wesco, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and in-person to provide resolution or information.
- Analyze customer service needs and refer to other departments as necessary.
- Process payments for cash account customers.
Requirements:
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Basic computer skills and knowledge of customer service software.
About Wesco:
Wesco is a leading provider of customer service solutions. We're committed to delivering exceptional service to our customers and building long-term relationships with them. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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