Press Brake Field Service Technician
3 days ago
We are seeking a skilled Press Brake Field Service Technician to join our team at Mac-Tech, Inc.
As a key member of our service department, you will be responsible for providing top-notch technical support and maintenance services for our line of Press Brake machines.
Key Responsibilities:
- Diagnose and repair electrical, mechanical, hydraulic, and pneumatic faults on Press Brake machines
- Perform new product installations, including start-up, functional testing, and operator training
- Use electronic test equipment and mechanical measurement tools to aid in timely and accurate diagnosis
- Repair and replace pneumatic components, electrical switches, and small motor controls
- Troubleshoot and repair using electrical schematics, parts lists, and mechanical drawings
- Perform preventative maintenance on equipment
- Provide exceptional customer service while at customer locations
- Log service activity in our Service Management System, including expense and time tracking
- Support sales efforts as necessary on product demonstrations
- Communicate with the Service Manager to ensure customer expectations are met
Requirements:
- Previous experience in industrial machine tool equipment troubleshooting and repair
- 5+ years of experience in a related field
- Knowledge of electrical circuits and electronics, with experience with Cybelec or delem controls a plus
- Experience using multimeters, oscilloscopes, and CAD/CAM software a plus
- Knowledge of pneumatic systems, schematics, and components
- Technical training or certificate in a related field a plus
- Ability to handle diversified work assignments with independent thinking
- Strong customer service skills
- Valid driver's license in good standing
- Monday-Friday schedule, with occasional overtime and overnight travel
Benefits:
- Competitive salary, plus overtime, bonus, and benefits package
- In-depth training and support from the machine manufacturer
- Company-provided service vehicle, laptop, and cell phone
- Opportunities to hone your skills and advance your career
At Mac-Tech, Inc., we value our team members and strive to create a positive work environment. We are committed to excellence in customer uptime and need strong leadership to ensure this.
We are a family-first company that values each team member's personal life while focusing on business excellence.
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