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Senior Analyst of Operational Non-Financial Risk

2 months ago

Chicago, Illinois, United States Bank of Montreal Full time
Position Overview:

The role of Senior Analyst in Operational Non-Financial Risk is crucial for the effective implementation and continuous support of various components within the Governance, Risk, and Compliance (GRC) framework.

Key Responsibilities:
  • Oversee and manage the helpdesk for multiple modules within the GRC platform.
  • Provide comprehensive support to end users regarding inquiries related to GRC platform functionalities.
  • Document and monitor user-reported issues and their resolutions.
  • Create and maintain a knowledge repository to assist users with frequently asked questions.
  • Engage in effective communication with users and vendor support to relay updates and solutions.
  • Identify and recommend enhancements for improving helpdesk management processes.
  • Assist in User Acceptance Testing (UAT) for new module implementations and updates.
  • Stay updated on the latest enhancements and modifications to the platform modules.

Additional Responsibilities:
  • Develop solutions and provide recommendations aligned with business strategies and stakeholder requirements.
  • Offer guidance to assigned business units on the implementation of solutions.
  • Support the planning and execution of system management infrastructure for designated portfolios.
  • Collaborate on strategic initiatives with both internal and external stakeholders.
  • Analyze strategic challenges and provide insights based on data and information.
  • Facilitate change management processes of varying complexity.
  • Lead or assist in governance and oversight activities.
  • Act as a mentor for less experienced team members.
  • Monitor the technical infrastructure of risk systems and applications.
  • Work with technology service providers to investigate issues and plan corrective measures.
  • Build and maintain effective relationships with stakeholders.
  • Track performance metrics and address any discrepancies.
  • Support data reconciliation processes between core risk systems.
  • Conduct verification and monitoring activities for changes in production environments according to established guidelines.
  • Utilize judgment to identify and resolve issues within defined parameters.
  • Independently manage a variety of complex tasks, including unique scenarios.

Qualifications:

Typically requires 6 years of relevant experience along with a post-secondary degree in a related field or an equivalent combination of education and experience.

Extensive knowledge of risk system management principles and applications.

Thorough understanding and experience with risk policy frameworks and quality control/testing methodologies.

Technical proficiency acquired through education and/or professional experience.

Exceptional verbal and written communication skills.

Strong collaboration and teamwork abilities.

Advanced analytical and problem-solving capabilities.

Influential skills to drive decision-making processes.

Data-driven approach to decision-making.


Compensation:
Competitive salary structure with performance-based incentives and additional benefits.

Company Commitment:
BMO Financial Group is dedicated to fostering an inclusive, equitable, and accessible workplace. By embracing our diverse perspectives, we strive to create a positive impact for our customers, communities, and employees.