Front Desk Representative

1 day ago


Glendale, Arizona, United States Everhome Glendale Full time
Job Overview

Earn a competitive salary of $40,000 - $60,000 per year as a Front Desk Agent with Everhome Suites Glendale. Our ideal candidate is a people-focused individual with excellent communication skills and a passion for delivering outstanding customer service.

Main Responsibilities:

  • Greet guests upon arrival and ensure a smooth check-in process.
  • Assist guests with inquiries and provide information about hotel facilities, services, and local attractions.
  • Handle reservations, cancellations, and guest inquiries with professionalism and efficiency.
  • Manage and resolve guest concerns or issues promptly and courteously.
  • Coordinate with other hotel departments to ensure seamless guest experiences.

Requirements:

  • Communication Skills: Excellent verbal and written communication skills.
  • Customer Service: A passion for delivering outstanding customer service.
  • Problem Solving: Ability to handle guest issues with tact and diplomacy.
  • Team Player: Collaborative mindset to work effectively with colleagues.

What We Offer:

  • A comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
  • Exclusive travel discounts at our hotel partners and franchises worldwide.
  • Participation in our Wellness program to support your overall well-being.
  • On-demand pay opportunities for instant access to earnings between paychecks.
  • Access to a leadership development program and diverse growth opportunities.
  • Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.


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