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Customer Service Associate

2 months ago

Elkhorn, Nebraska, United States Cutchall Management Full time
Cutchall Management - Exciting Career Opportunity

Position: Cashier and Greeter

Overview:
As a vital member of our team, you will play a key role in creating a welcoming atmosphere for our guests. Your responsibilities will include:
  • Promptly greeting customers and managing their arrival efficiently.
  • Handling incoming inquiries with professionalism.
  • Coordinating wait lists when necessary.
  • Processing transactions accurately while providing thoughtful recommendations to enhance the guest experience.
  • Managing takeout orders and ensuring smooth monetary exchanges during your shifts.
  • Maintaining a consistently positive and professional demeanor.
  • Collaborating with team members to ensure operational success.
  • Addressing customer needs and resolving concerns effectively.
  • Acting as a knowledgeable resource for guests regarding our offerings and promotions.
  • Assisting with various tasks as assigned by management, including stocking and maintaining cleanliness.
Qualifications:

Reliable transportation is essential.
Must be at least 19 years old.

Physical Requirements:
  • Consistent and punctual attendance is crucial.
  • Ability to work in varying temperature conditions.
  • Adherence to uniform standards and maintaining a polished appearance.
Skills and Competencies:
  • Strong communication skills with customers and team members.
  • Basic math, reading, and writing skills.
  • Familiarity with computer operations.
  • Accurate handling of transactions.
  • Excellent multitasking capabilities.
  • Understanding of workplace safety protocols.
  • Relevant certifications as needed.