Customer Service Specialist

1 week ago


Ebensburg, Pennsylvania, United States UniFirst Full time
About UniFirst

UniFirst is a dynamic and growing company in the garment services industry, with a strong family culture that provides a small company feel while offering the resources and stability of a 2 billion-dollar organization.

Job Description

We are seeking an experienced Customer Service Representative to join our team. As a key player in delivering outstanding customer service, you will act as a liaison between customers and the company, providing support and assistance through various channels.

Responsibilities:
  • Assist customers by answering questions related to accounts, procedures, and services
  • Provide excellent customer service to both customers and UniFirst personnel
  • Perform accounts receivable duties, including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst's escalation process
  • Partner with the Sales Department and provide administrative support
  • Perform basic data entry and other administrative duties
Requirements

To be successful in this role, you should possess:

  • 2 years of Customer Service experience in an administrative setting (preferably)
  • Prior Accounts Receivable experience (highly encouraged)
  • A High School diploma or GED equivalent
  • Verbal & written communication skills, with professional telephone and email etiquette
  • Essential skills: active listener, responsive, and personable
  • Computer skills: proficient knowledge of Microsoft Office products (e.g., Outlook, Excel, Word, TEAMS)
  • Time management and organizational skills with attention to detail
  • A collaborative, team-player capable of working independently
  • Problem solver in a dynamic environment
  • Ability to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods
Benefits

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, plus a range of benefits, including:

  • On-the-job training
  • 401K with Company Match
  • Profit Sharing
  • Health Insurance
  • Employee Assistance Program
  • Life Insurance
  • Paid Time Off
  • Direct Payroll Deposit
  • Tuition Reimbursement
  • 30% Employee Discount
  • Employee Referral Bonuses
Career Mobility

We are committed to helping our team partners grow and develop their careers. With opportunities for advancement and continuous learning, you can reach your full potential at UniFirst.



  • Ebensburg, Pennsylvania, United States UniFirst Full time

    Compensation: $45,000 - $55,000 per year, depending on experience.The UniFirst Team is seeking a dedicated Customer Service Representative to join our dynamic team. As a key player in delivering outstanding customer service, you will serve as a liaison between customers and the company.Job Description: Assist customers by answering questions related to...


  • Ebensburg, Pennsylvania, United States Kim Springer - State Farm Agent Full time

    Job OverviewAs a vital member of the Kim Springer - State Farm Agent team, you play a pivotal role in driving business growth and customer success. Your exceptional communication skills and sales acumen make you an ideal candidate to represent our agency and foster meaningful relationships with clients.Key ResponsibilitiesDeliver personalized insurance...


  • Ebensburg, Pennsylvania, United States State of Pennsylvania Full time

    About the Department of Human ServicesAt the State of Pennsylvania, we are committed to providing exceptional care and services to our individuals. Our team is dedicated to improving their quality of life by delivering medical care.Job SummaryWe are seeking a Registered Nurse to join our team as a Nursing Care Specialist. As a member of our team, you will be...


  • Ebensburg, Pennsylvania, United States TulaRay Full time

    About the Role\As a Neurology Leadership Specialist at TulaRay, you will play a vital role in providing neurological leadership and direction to our interdisciplinary team. Your expertise will be instrumental in delivering quality care to individuals with mental or physical injuries or illnesses, dysfunctional behavior, and developmental...


  • Ebensburg, Pennsylvania, United States Walmart Full time

    About WalmartAt Walmart, we believe in helping our customers save money and live better - any time and anywhere - in retail stores, online, and through their mobile devices.Job DescriptionWe are seeking a highly motivated Sales Associate to join our team. In this role, you will be responsible for providing exceptional customer service, operating cash...


  • Ebensburg, Pennsylvania, United States UniFirst Full time

    About Us:At UniFirst, we're proud to be an 80-year-old company focused on annual growth, with never been a better time to join our team.We're an equal opportunity employer, committed to creating a diverse and inclusive work environment.We're looking for talented individuals who share our passion for delivering exceptional customer service and driving...


  • Ebensburg, Pennsylvania, United States ABARTA Coca-Cola Beverages, LLC Full time

    About ABARTA Coca-Cola BeveragesABARTA Coca-Cola Beverages, LLC is a leading beverage distributor that provides world-class products and services to our customers. Our company is dedicated to delivering happiness to our customers across the region.Job OverviewWe are seeking an experienced Driver Merchandiser to join our team in Ebensburg Distribution Team 3....


  • Ebensburg, Pennsylvania, United States Cleveland Brothers CAT Full time

    Cleveland Brothers CAT: Parts Warehouse Loader PositionWe are seeking a skilled and detail-oriented individual to fill the role of Parts Warehouse Loader at Cleveland Brothers CAT. This position offers an excellent opportunity for career growth and advancement in a dynamic organization.About the Role:Maintain a clean and organized warehouse environment,...


  • Ebensburg, Pennsylvania, United States Kim Springer - State Farm Agent Full time

    About Our AgencyAt Kim Springer - State Farm Agent, we value our customers and strive to provide them with exceptional service. We are currently seeking a licensed Insurance Account Representative to join our team.Job SummaryWe offer a competitive salary of $60,000 per year, along with a comprehensive benefits package that includes a hiring bonus, simple...


  • Ebensburg, Pennsylvania, United States Walmart Full time

    Company OverviewWalmart is a leading retail company that values its customers and employees.Job SummaryWe are seeking a Sales Associate to join our General Merchandise team. As a Sales Associate, you will be responsible for providing excellent customer service, processing transactions, and maintaining a clean and organized store environment.Key...


  • Ebensburg, Pennsylvania, United States UniFirst Full time

    Job Summary:This role is responsible for providing exceptional customer service to internal and external stakeholders.You will be working closely with our sales team to identify and resolve customer issues, improve customer satisfaction, and drive business growth.Key Responsibilities: Respond to customer inquiries via phone, email, and chat. Resolve customer...


  • Ebensburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Commonwealth of Pennsylvania: Occupational Therapy Assistant RoleWe are seeking a skilled Occupational Therapy Assistant to join our team at the Ebensburg Center in Pennsylvania. This rewarding role involves providing essential occupational therapy services to individuals with intellectual disabilities, promoting their independence and function.Job...


  • Ebensburg, Pennsylvania, United States Soliant Full time

    OverviewSoliant, a leading provider of healthcare staffing solutions, is seeking a highly skilled Speech Language Pathologist to join our team in Ebensburg, Pennsylvania.SalaryThe estimated annual salary for this position is $73,000 - $90,000, depending on experience and qualifications.Job DescriptionProvide High-Quality Speech Therapy ServicesWe are looking...


  • Ebensburg, Pennsylvania, United States Cleveland Brothers Full time

    Warehouse Loader PositionCleveland Brothers is seeking a skilled Parts Warehouse Loader to join their team. As a key member of the warehouse staff, you will play a crucial role in maintaining a safe and efficient work environment.Key Responsibilities:Maintain a clean and organized workspace, adhering to 5S principlesOperate equipment safely and efficiently,...


  • Ebensburg, Pennsylvania, United States Schwebel Baking Company Full time

    Job DescriptionSchwebel Baking Company is seeking experienced, driven individuals for its route sales team.This full-time position involves selling and merchandising Schwebel's products to existing and new accounts while driving a bread truck.Responsibilities:Sell and deliver Schwebel brand products to grocery stores, restaurants, schools, and food...


  • Ebensburg, Pennsylvania, United States LHC Group Full time

    Company Overview">We are a leading provider of post-acute care services, dedicated to delivering high-quality care that supports our patients when and where they need it.Salary Range">$85,000 - $110,000 per year, depending on experience and qualifications.Job Description">As a Home Health Physical Therapist with LHC Group, you will be responsible for...


  • Ebensburg, Pennsylvania, United States Kim Springer - State Farm Agent Full time

    We are seeking a motivated and results-driven Insurance Account Representative to join our team at Kim Springer - State Farm Agent. As an Insurance Account Representative, you will be responsible for growing our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments.About the RoleThis is an...


  • Ebensburg, Pennsylvania, United States University of Pittsburgh Medical Center Full time

    Job OverviewUniversity of Pittsburgh Medical Center is hiring a Registered Nurse for its Home Health department. This role offers flexible scheduling options and provides one-on-one individualized care to patients in their homes.ResponsibilitiesCustomer Service: Focus on delivering exceptional patient satisfaction by performing duties that meet or exceed...


  • Ebensburg, Pennsylvania, United States UPMC Full time

    OverviewUPMC, a leading healthcare provider, is seeking a skilled Registered Nurse for its Home Health department. This role offers flexible scheduling options and the opportunity to provide individualized care to patients in their homes.SalaryThe estimated salary for this position ranges from $80,000 to $110,000 per year, depending on experience and...

  • speech Therapist

    2 weeks ago


    Ebensburg, Pennsylvania, United States Soliant Full time

    Speech Language Pathologist Job OverviewSoliant, a leading provider of healthcare professionals, is seeking a seasoned Speech Language Pathologist to join a school district in Pennsylvania. As a Speech Language Pathologist, you will play a crucial role in providing speech and language services to students with communication disorders, evaluating and...