Self Storage Industry Leader
2 weeks ago
Are you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for helping others? We may have the perfect opportunity for you
About UsPublic Storage is the leading provider of self-storage solutions in the industry, with a reputation for excellence and a commitment to providing exceptional customer service. Our team is dedicated to making sure our customers have a positive experience every time they interact with us.
Job SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, resolving issues, and promoting our services. If you are a people person with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and provide information about our products and services.
- Phone Support: Handle customer calls and respond to emails in a timely and professional manner.
- Problem Solving: Analyze and resolve customer complaints and issues in a fair and efficient manner.
- Communication: Communicate effectively with customers, colleagues, and management to ensure seamless delivery of our services.
- Education: High school diploma or equivalent required.
- Experience: 1-2 years of customer service experience in a retail, restaurant, or other sales environment.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in using computer software and equipment.
- Competitive Salary: $17.00 per hour.
- Benefits: Medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending.
- Professional Development: Opportunities for growth and development within the company.
If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our website.
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