Restaurant Shift Leader

7 days ago

Seabrook, United States Zaxby's Full time
Restaurant Shift Leader (Full-Time) at Zaxby's summary:

As a Restaurant Shift Leader at Zaxby's, you will oversee team members and restaurant operations during your shift to ensure a positive dining experience for guests. Your responsibilities include managing staff, delegating tasks, maintaining food quality and safety, achieving shift goals, and fostering a high-performance culture. The role requires strong leadership skills and the ability to motivate a team while delivering exceptional service in a fast-paced environment.

As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.

Why work at Zax?
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Shift Leader Development Plan
  • Food Safety Certification
  • Any additional training required by Zax LLC
  • Creates a culture of high-performance and trains and coaches team members to meet all company standards
  • Mentor, coach and develop team members and communicate performance concerns to your General Manager
  • Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicates shift goals and motivates team members to meet goals and perform to their highest ability level.
  • Delegates tasks to team members and supervises performance during a shift
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
  • Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
  • Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
  • Plans shift duties and ensures opening and closing duties are complete
  • Collaborates with management team to develop goals and reports back to management on goal progress
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Follows company cash management policies
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work a minimum of 5 days and 32 to 40 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Keywords:

restaurant management, shift leader, guest experience, team leadership, food safety, employee training, customer service, operational standards, staff supervision, performance coaching

RequiredPreferredJob Industries
  • Other

  • Restaurant Shift Leader

    1 week ago

    Seabrook, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: The Restaurant Shift Leader at Zaxby's is responsible for overseeing team members and ensuring operational standards during their shift. This role involves creating a positive work culture, delegating tasks, meeting guest expectations, and maintaining food quality and safety standards. Candidates...

  • Restaurant Shift Leader

    1 week ago

    Seabrook, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee team members and restaurant operations during your shift to ensure a positive dining experience for guests. Your responsibilities include managing staff, delegating tasks, maintaining food quality and safety, achieving shift goals, and...

  • Restaurant Shift Leader

    7 days ago

    Seabrook, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: The Restaurant Shift Leader at Zaxby's is responsible for overseeing team members and ensuring operational standards during their shift. This role involves creating a positive work culture, delegating tasks, meeting guest expectations, and maintaining food quality and safety standards. Candidates...

  • Restaurant Shift Leader

    4 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    3 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    4 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    4 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Supervisor

    2 weeks ago

    Seabrook, Texas, United States Zaxby's Full time

    About Zaxby'sAt Zaxby's, we're more than just a place to eat - we're a community that comes together to enjoy great food and have fun. As a Restaurant Shift Leader at Zaxby's, you'll be part of this dynamic team, working closely with our guests and staff to deliver an exceptional experience.Estimated Salary: $40,000 - $60,000 per yearJob Description:We're...

  • Restaurant Operations Manager

    2 weeks ago

    Seabrook, Texas, United States Zaxby's Full time

    We are seeking a highly motivated and organized Restaurant Shift Leader to join our team at Zaxby's. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring high performance, and providing an exceptional guest experience.This is a full-time position that requires strong leadership skills, effective...

  • Fast Casual Restaurant Operations Manager

    2 weeks ago

    Seabrook, Texas, United States Goodwin Recruiting Full time

    Job OverviewAs a seasoned and ambitious General Manager, you will be responsible for leading our newest Fast Casual Restaurant in Beaufort, SC, to success. Our company, Goodwin Recruiting, prides itself on its commitment to diversity and inclusion, creating an environment where every team member can thrive and grow.We are seeking a dynamic and experienced...

  • Restaurant Assistant Manager

    3 days ago

    Seabrook, United States Zaxby's Full time

    Restaurant Assistant Manager at Zaxby's summary: As an Assistant Manager at Zaxby's, you will oversee daily restaurant operations, ensuring a high-quality experience for guests while managing team performance and adherence to company standards. Your role includes training team members, maintaining operational compliance, and creating a positive workplace...

  • Restaurant Assistant Manager

    3 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    3 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    4 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    4 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    4 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    4 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    6 days ago

    Seabrook, United States Panera Bread (PR Management Corp) Full time

    Panera Bread / PR Restaurants is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business - this begins with great leadership, in supporting and motivating our café teams to...

  • Restaurant Assistant Manager

    4 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    4 weeks ago

    Seabrook, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...