Pediatric Dentistry Scheduler

1 month ago

Garden Grove, California, United States Lollipop Pediatric Dentistry & Orthodontics Full time
Front Office Scheduler Opportunity

We're a dynamic pediatric and orthodontic dental practice dedicated to delivering exceptional patient care. We're seeking a highly organized and customer-focused Front Office Scheduler to join our team and contribute to the smooth operation of our offices in Costa Mesa, Placentia, Cerritos, and Garden Grove.

Key Responsibilities:
  • Appointment Scheduling: Coordinate and manage patient appointments, ensuring optimal use of time and resources. Confirm appointments and manage any changes or cancellations.
  • Patient Interaction: Greet patients warmly, check them in and out, and assist with any questions or concerns they may have. Provide excellent customer service at all times.
  • Phone Management: Answer incoming calls promptly and professionally, address inquiries, and handle appointment bookings and rescheduling.
  • Records Management: Accurately enter and update patient information in our database. Maintain organized and current patient records.
  • Insurance Verification: Verify patient insurance details and assist with any related questions or concerns.
  • Office Coordination: Collaborate with dental assistants, hygienists, and dentists to ensure smooth patient flow and effective communication within the office.
Requirements:
  • A positive, upbeat personality that loves interacting with people.
  • Superior customer service skills.
  • Excellent communication skills, both in person and over the phone.
  • Punctuality and dependability.
  • Attention to detail and ability to multitask.
  • A team player who's ready to contribute to our fun and friendly office environment.

Please submit your CV, salary request, and references. We look forward to hearing from you.

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