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Retail Customer Service Representative

2 months ago

Kalamazoo, Michigan, United States Sherwin-Williams Full time
Job Title: Retail Customer Service Specialist

We are seeking a highly skilled Retail Customer Service Specialist to join our team at Sherwin-Williams, a leading manufacturer of paints and coatings. As a key member of our sales team, you will be responsible for providing exceptional customer service to both wholesale and retail customers.

Key Responsibilities:
  • Provide top-notch customer service to meet the needs of our customers
  • Process sales transactions and maintain accurate records of customer interactions
  • Ensure store shelves are fully stocked and assist with deliveries to meet customer demands
  • Resolve customer concerns and maintain high product quality and store standards
Requirements:
  • Must be at least 18 years of age and possess a valid, unrestricted Driver's License
  • Must be legally authorized to work in the country of employment and be able to read, write, comprehend, and communicate in English and Spanish
  • Must be willing to work all scheduled hours, including evenings and weekends, to meet customer needs
Preferred Qualifications:
  • High School diploma or GED
  • At least one year of experience working in a delivery, retail, or customer service position
  • Previous work experience selling paint and paint-related products
  • Previous work experience operating tinting and mixing equipment