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Senior Practice Manager

2 months ago

Kilgore, Texas, United States Christus Health Full time

Overview:

This role oversees the management of medical practices typically comprising more than four healthcare providers, over ten full-time equivalents (FTEs), or multiple locations. The incumbent is tasked with supervising staff, preparing operational budgets, ensuring the accuracy of data, conducting financial analyses, addressing complex client service matters, and fostering communication between providers and staff.

Key Responsibilities:


• Develops and implements strategic goals, objectives, policies, and procedures for designated administrative functions.

• Aids in the formulation and execution of the annual operational strategy and budget.

• Recruits, trains, and supervises clinic personnel in alignment with established guidelines. Responsible for delegating tasks and managing daily operations across multiple practices, including training temporary staff.

• Assesses employee performance and recommends salary increases, promotions, and disciplinary actions as necessary. Participates in the hiring and termination processes following approved protocols.

• Addresses administrative challenges and ensures adherence to applicable regulations and standards.

• Collaborates with financial management and administrative teams to implement cost-effective practices across all operational areas, including bookkeeping, billing, insurance, fee schedules, collections, procurement, data management, and spatial planning.

• Partners with the Regional Director and corporate Marketing Department to enhance practice development.

• Guarantees the effective execution of job descriptions, personnel policies, and payroll procedures.

• Monitors and manages clinic expenditures to remain within budgetary constraints. Identifies and implements opportunities for cost savings.

• Acts as a liaison between the clinic and external organizations.

• Collaborates with staff and providers to ensure high-quality patient care and services. Maintains effective communication with providers and staff; conducts regular meetings to foster a positive work environment.

• Collects and reports monthly and annual data for financial, statistical, and planning purposes. Develops and implements strategies to enhance revenue for existing practices.

• Engages in professional development activities to stay updated on healthcare trends and practices.

• May be responsible for ensuring that all necessary licenses, certifications, and accreditations are obtained according to policy.

• Adheres to guidelines related to the Health Insurance Portability and Accountability Act (HIPAA) to prevent unauthorized disclosure of Protected Health Information (PHI).

• Maintains strict confidentiality.

• Utilizes effective oral and written communication skills to convey ideas clearly and positively, in alignment with the organization's mission.

• Upholds established policies, procedures, objectives, quality assurance, safety, environmental, and infection control standards.

• Executes job responsibilities in a manner consistent with the organization's mission and ethical standards, supporting cultural diversity objectives.

• Supports and adheres to service guarantees.

• Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to deliver quality patient care and improve patient outcomes.

• Ensures competency assessments for all associates are completed as part of the orientation process and on an ongoing basis. Identifies, plans, and develops educational programs to meet the training needs of associates.

• Annually contributes to the development of operating and capital budgets to address the needs of the clinics.

• Reviews financial and productivity reports and takes appropriate actions.

• Evaluates clinic performance and revises procedures or creates new forms to enhance workflow efficiency.

• Supervises both clinical and non-clinical operations to ensure timely and effective management.

• Coordinates with providers as necessary to ensure that projects and assignments are effectively managed by the administrative staff.

• Demonstrates commitment to the mission and core values of the organization.

• Performs other related duties as required.

Qualifications:


• High School Diploma

Work Schedule:

5 Days- 8 Hours

Work Type:

Full Time

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