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Training Program Manager
2 months ago
We are seeking a highly skilled and experienced Training Program Manager to join our team at The GEO Group. As a key member of our organization, you will be responsible for planning, organizing, and implementing internal and external training programs for staff designed to achieve specific contract and organizational learning objectives.
Key Responsibilities- Identify facility training needs and develop an annual training plan.
- Design, develop, and/or acquire training programs to be implemented within the facility, ensuring compliance with specific contract and/or organizational training programs and proven positive results.
- Support immediate and long-range facility and organizational goals and objectives by investigating and evaluating existing training programs and developing or acquiring new programs and ensuring their successful implementation.
- Recommend new training programs and provide quantitative support for them.
- Investigate available training methods and procedures to determine the most effective manner in which to conduct programs.
- Work directly with management in the development of new employee orientation, pre-service, on-the-job, in-service specialized, contractor, and volunteer training.
- Administer programs by coordinating and instructing (or obtaining the instruction) for all training courses for correctional and non-correctional personnel, including contractors and volunteers.
- Provide or facilitate unit orientation classes for volunteers, contractors, or other personnel who are not employees of the facility.
- Manage the work flow and identify and train part-time/resource trainers to provide supplemental or support instruction.
- Document employee training hours, review training records of security and non-security staff, inclusive of contractors, volunteers, administrative staff, support staff, and specialist employees.
- Verify that all certifications are current and advise employees of recertification deadlines, working with employees to ensure certification remains current to client agency requirements.
- May maintain, or oversee the maintenance of, training records and monitor the progress and performance of those involved in the training programs.
- Ensure that all employees, volunteers, and contractors attend training sessions based on contractual and/or organizational policies.
- May manage the work of other employees, including selection, hiring, evaluating job performance, employee training/development, promoting, and any disciplinary action, including termination.
- May supervise and evaluate the performance of trainees, part-time/resource trainers, and Field Training Officers.
- High school diploma or equivalent certification required. Bachelor's degree in training, organizational development, communication, or a related field highly desired.
- Five (5) years progressive work experience in the field of corrections or law enforcement required, including a minimum of one (1) year of correctional facility experience to provide effective training implementation and administration.
- Certification as a training instructor from a national or state-recognized organization, such as the National Institute of Corrections, within 180 days of appointment to the position.
- Ability to act in a supervisory capacity and maintain close contact with all aspects of the training program and personnel.
- Must be able to motivate employees to strive for professionalism in the workplace.
- Must possess above-average written and verbal communication skills.
- Must be able to use computer and the software application packages used by the facility.