Residential Operations Director
1 month ago
Job Summary:
We are seeking a highly skilled and experienced Property Manager to join our team at Brookfield Properties. As a Property Manager, you will be responsible for overseeing the daily operations of an apartment community, including administration, leasing, maintenance, and management of property associates.
Key Responsibilities:
- Supervise and coordinate the daily operations of the apartment community, ensuring the highest possible net operating income and maintaining the quality of the property's appearance and level of service.
- Monitor regulatory compliance and company policies and procedures related to property management, and ensure that all associates are familiar with and understand them.
- Establish and coordinate a communication system involving transactions and activities between property associates and the Corporate Office.
- Complete performance evaluations on supervised associates and ensure the highest level of performance and professionalism.
- Respond to emergency situations, contacting appropriate Regional Managers or agencies as necessary.
- Support and ensure timely input, proper use, and full utilization of on-site PC-based property management and time-keeping software systems.
- Maintain a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident service requests.
- Assist with the development and implementation of a marketing plan for the property based on a careful and factual analysis of competitive properties.
- Meet with prospective residents, identify their housing needs, interview them to determine eligibility, and show vacant and model suites.
- Collect funds related to applications, security deposits, and rentals, and approve all applicants for residency.
- Conduct move-in and/or move-out inspections of apartments, charge residents for applicable damages or unpaid fees, and prepare and approve related move-out documents.
Requirements:
- This position requires a High School Diploma/GED.
- Undergraduate Degree in General Studies or an Associate Degree in General Studies.
- 3-4 years of required experience in a supervisory role and Property Management.
- Preferred certifications for this position include: Accredited Residential Manager (ARM), Certified Property Manager (CPM), Certified Property Manager (CAM), or Certified Property Manager (IREM).
- Required skills for this position include: fair housing laws, Microsoft Office, and leadership/supervisory skills.
- Preferred skills for this position include: affordable housing programs at select properties, One-Site, landlord/tenant knowledge, and LRO.
- This position requires up to 10% travel.
Compensation:
$65,400 - $91,560 annually
Benefits:
- Full benefits package
- Generous paid time off
- 401(k) with company match
- Growth and advancement opportunities
- Lucrative referral bonus program
- Incredible associate rental discount if you choose to live on-site
We are proud to create a diverse environment and are proud to be an equal opportunity employer.
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