Procedure Scheduling Manager
3 days ago
Gastro Care Partners is seeking a highly skilled and experienced Manager, Procedure Scheduling to join our regional patient care teams. This role is responsible for operational oversight and management of our teams, ensuring seamless patient access and scheduling processes.
Key Responsibilities- Direct oversight of patient care teams and primary contact for day-to-day management.
- Identify process improvements to enhance patient experience and operational efficiencies.
- Track and monitor departmental KPIs and adherence to operational excellence.
- Prepare and distribute reports to internal teams and stakeholders.
- Develop and coordinate SOPs, work instructions, and job aids to support team effectiveness.
- Effectively manage patient escalations and monitor escalation trends.
- Develop and implement position workflows to support team objectives.
- Utilize data to anticipate trends and create solutions for roadblocks.
- Proactively research and provide solutions to leadership.
- Manage performance development and corrective action within the department.
- Recruit and hire new team members and ensure training and onboarding.
- Ensure team compliance with clinic regulations, requirements, and industry standards.
- High school diploma or equivalent.
- Minimum 7 years of experience in a healthcare setting.
- Minimum 5 years of experience in a management role.
- Knowledge of ICD-10 and CPT Coding and working knowledge of medical terminology preferred.
- Proficiency in MS Excel or other scheduling software.
Gastro Care Partners is a national partner for successful regional gastroenterology practices. We believe in the mantra 'medicine is local.' Our company provides high-performing regional practices with the resources necessary to thrive in today's dynamic healthcare landscape while maintaining their practices' identities.
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