Customer Service Advocate

4 days ago


Bolivar, Missouri, United States Evans Transportation Services, Inc Full time

About Evans Transportation Services, Inc.

At Evans Transportation Services, Inc., we are dedicated to building a team of passionate and innovative individuals who drive our engine forward amidst an ever-changing industry. As a small-to-medium enterprise, every member of our team has a direct impact on the growth of our customers, carrier partners, and company.

We are seeking a skilled Customer Support Representative to join our team. This individual will assist Operations in day-to-day order entry, account support, and user training within our transportation management system (TMS). The ideal candidate will audit customer-entered orders for completion and accuracy, procure and correct missing and incorrect order information, obtain delivery status updates from carriers, and communicate order information to customers.

Essential Functions:

  • LTL and TL order entry/validation
  • Invoice Entry
  • Communicate with carriers to obtain pickup/delivery updates via carrier websites and phone.
  • Communicate delivery updates to customers via our transportation management system (TMS) and phone.
  • Communicate information needed to mitigate delivery issues with our Operations Team.
  • Maintain the highest level of customer service even under pressure.
  • All other duties that may be reasonably assigned, including special projects and cross-training in other departments.

Estimated Salary: $45,000 - $55,000 per year

Requirements:

  • Previous experience with shipping/trucking carriers preferred.
  • Exceptional customer service skills.
  • High level of organizational and multitasking skills.
  • Ability to problem-solve on the spot.
  • Attention to detail and accuracy.
  • Experience with Microsoft Office, especially Outlook.
  • Ability and willingness to learn new software.
  • Team-oriented.
  • Self-motivated, dedicated, and enthusiastic.
  • Ability to read, write, type, and speak English fluently is a requirement of this position.


  • Bolivar, Missouri, United States Bryant Chastain - State Farm Agent Full time

    About the OpportunityBryant Chastain - State Farm Agent is seeking a Customer Service Agent to join our team. In this role, you will be responsible for providing exceptional customer service, developing leads, and marketing insurance products and services to meet customer needs.Key ResponsibilitiesProvide exceptional customer service through regular...


  • Bolivar, Missouri, United States Dollar Tree Full time

    Job Summary: We are looking for a highly motivated and organized Customer Service Representative to join our sales floor team. As a Customer Service Representative, you will be responsible for ensuring that every customer has a positive experience at Dollar Tree.Responsibilities:Operate cash registers accurately and efficientlyHandle customer complaints in a...


  • Bolivar, Missouri, United States Wal-Mart Stores , Inc. Full time

    At Walmart, we're looking for a Customer Service Associate to join our team. As a Cashier & Front End Services professional, you'll play a major role in ensuring our customers have a great shopping experience. You'll be the first and last point of contact for many customers, so it's essential to greet them with a smile, answer their questions, and thank them...


  • Bolivar, Missouri, United States Wal-Mart Stores , Inc. Full time

    **Job Summary:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our front-end services team, you will play a vital role in ensuring that customers receive exceptional service and have a positive experience when interacting with our store.About the Role:This is an exciting...


  • Bolivar, Missouri, United States Joe Woelfle - State Farm Agent Full time

    About the RoleIn this rewarding role, you will work closely with our State Farm independent contractor agent to provide prompt, accurate, and friendly customer service. Your primary responsibility will be to use a customer-focused, needs-based review process to educate customers about insurance options, identify their needs, and provide solutions that meet...


  • Bolivar, Missouri, United States Walmart Full time

    About the Role  We're seeking highly motivated and customer-focused individuals to fill Sales Associate positions at our stores. If you're passionate about delivering exceptional customer experiences, we want to hear from you!Key Responsibilities  Fulfill online customer orders by locating and selecting merchandise on the salesfloorWork closely with...


  • Bolivar, Missouri, United States Wal-Mart Stores , Inc. Full time

    Join our team of dedicated sales associates and become an integral part of our customers' shopping experience! As a sales associate at Walmart, you will be responsible for providing exceptional customer service, answering product-related questions, and resolving any issues that may arise.You will also be responsible for maintaining a clean and organized...


  • Bolivar, Missouri, United States Maverik, Inc. Full time

    At Maverik, Inc., we offer a competitive starting rate of $13.50 - $15.00 per hour. This position provides opportunities for growth and advancement in your career. As a Retail Team Member, you'll be the first point of contact for our customers, providing exceptional service and ensuring a positive experience.We're looking for individuals who are passionate...


  • Bolivar, Missouri, United States Joe Woelfle - State Farm Agent Full time

    About UsWelcome to our insurance agency, where we strive to deliver top-notch service and expertise to our customers. As a part of the State Farm network, we have access to a wide range of insurance products and services.

  • Store Associate

    3 days ago


    Bolivar, Missouri, United States Walmart Full time

    **Customer Service Specialist**We are seeking a friendly and helpful Customer Service Specialist to join our team at Walmart. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable shopping experience.**Key Responsibilities:**Assist customers with finding products...


  • Bolivar, Missouri, United States Aldi Inc. Full time

    Company OverviewAldi Inc. is a leading discount supermarket chain committed to offering high-quality products at affordable prices. As a part of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the company's growth.

  • Bakery Team Member

    3 days ago


    Bolivar, Missouri, United States Nothing Bundt Cakes Full time

    We are seeking a highly skilled Bakery Team Member to join our Customer Service team. As a key member of our team, you will be responsible for creating a warm and welcoming environment in our bakery, ensuring that every guest feels valued and receives exceptional service. Your exceptional communication skills and ability to multitask will enable you to excel...


  • Bolivar, Missouri, United States Dollar Tree Full time

    About Dollar Tree">Dollar Tree is a leading retailer offering a wide range of products at an affordable price point. We are committed to providing our customers with a unique shopping experience and unparalleled value. Our stores offer a diverse selection of products, including housewares, clothing, health and beauty aids, food, and more.The Ideal...


  • Bolivar, Missouri, United States Dollar Tree Full time

    Join Our Team!">Dollar Tree is an equal opportunities employer and welcomes applications from diverse candidates. As a Sales Floor Associate, you will be a key ambassador for our brand, providing an exceptional shopping experience for our customers. We value teamwork, innovation, and a commitment to excellence in everything we do.">About the Role">This...


  • Bolivar, Missouri, United States Dollar Tree Full time

    Job Overview:The ideal candidate will possess excellent customer service skills and the ability to work effectively in a fast-paced retail environment.Primary Duties:Operate a cash register with accuracy and speed.Assist customers with purchases and resolve any issues that may arise.Maintain a clean and organized store environment.Support receiving,...


  • Bolivar, Missouri, United States Wintrust Financial Full time

    About Wintrust FinancialWintrust Financial Corporation is a leading financial holding company with approximately $62 billion in assets. Our mission is to provide exceptional banking services to our customers while maintaining a strong commitment to our communities.


  • Bolivar, Missouri, United States Nothing Bundt Cakes Full time

    Company OverviewNothing Bundt Cakes is a renowned bakery chain dedicated to bringing joy to our guests and communities. With over 500 locations across the United States and Canada, we offer a warm and welcoming work environment for team members who embody our brand values of Servant's Heart, Spirit of a Champion, and Genuine Connections.


  • Bolivar, Missouri, United States Joe Woelfle - State Farm Agent Full time

    Job DescriptionWe are seeking a qualified candidate to fill the position of Life Insurance Position at our agency, Joe Woelfle - State Farm Agent.Position SummaryThis is a customer-focused role where you will be responsible for developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.Main...


  • Bolivar, Missouri, United States Nothing Bundt Cakes Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. This role is responsible for creating a warm and welcoming environment in our bakery, ensuring that every guest feels valued and receives exceptional service. As a key member of our team, you will be the face of our brand, embodying our...


  • Bolivar, Missouri, United States State Farm Insurance Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Support Professional to join our team at State Farm Insurance. As a key member of our staff, you will be responsible for providing exceptional service to our customers by addressing their inquiries, complaints, and policy changes in a timely and professional manner.Key...