Retail Operations Supervisor

4 weeks ago


Hanover, Pennsylvania, United States Food Lion Full time

**Job Description:**

The Customer Service Lead is responsible for leading the customer service team in delivering exceptional customer experiences. This includes providing guidance and support to team members, ensuring that customer service standards are met, and identifying opportunities for improvement.

**Responsibilities:**

  • Lead and develop a high-performing customer service team
  • Ensure that customer service standards are met and exceeded
  • Identify and implement opportunities for improving customer service processes and procedures

**Requirements:**

  • Proven leadership and management experience
  • Excellent communication and interpersonal skills
  • Able to motivate and inspire team members to deliver exceptional results

**Estimated Salary:** $45,000 - $60,000 per year



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