Patient Services Representative

1 week ago


Grabill, Indiana, United States Optum Full time
Job Title: Patient Services Representative

We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Optum. As a Patient Services Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and maintaining accurate records.

Key Responsibilities:
  • Verify patient demographic and insurance information, ensuring accuracy and completeness in patient charts.
  • Process patient registration, including obtaining signatures and scanning insurance cards and photo identification.
  • Collect and post payments from patients, adhering to cash control policies and procedures.
  • Invite patients to enroll in the Patient Portal (PxP) in compliance with Meaningful Use guidelines.
  • Prepare batch reports daily to total and balance collections.
  • Schedule, cancel, and reschedule patient appointments as ordered by physicians, adhering to scheduling policies and procedures.
  • Obtain or issue HMO insurance referrals as required for maximum reimbursement of services rendered.
  • Maintain supply inventories and equipment necessary for the effective performance of the job, communicating needs to the office supervisor in a timely manner.
  • Ensure a neat, organized, and orderly environment in the reception and waiting room areas.
Requirements:
  • High School Diploma/GED (or higher)
  • 1+ years of customer service or healthcare-related experience
  • Intermediate level of computer proficiency, including Microsoft Outlook
Preferred Qualifications:
  • Experience as a receptionist in a healthcare setting
  • Experience working with electronic health records
  • Experience working with scheduling programs
Soft Skills:
  • Ability to work independently and as a team, maintaining good judgment and accountability
  • Demonstrated ability to work well with healthcare providers
  • Strong organizational and time management skills
  • Ability to multi-task and prioritize tasks to meet all deadlines
  • Ability to work well under pressure in a fast-paced environment
  • Excellent verbal and written communication skills
What We Offer:

At Optum, we offer a comprehensive benefits package, including competitive base pay, paid time off, medical plan options, dental, vision, life, and AD&D insurance, 401(k) savings plan, education reimbursement, employee discounts, and more.

We are an equal employment opportunity/affirmative action employer and welcome applications from diverse candidates.



  • Grabill, Indiana, United States Optum Full time

    Job Title: Patient Services RepresentativeWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Optum. As a Patient Services Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and maintaining accurate records.Key...


  • Grabill, Indiana, United States Optum Full time

    Optum Patient Services Representative Job DescriptionOptum is seeking a highly skilled and detail-oriented Patient Services Representative to join our team in the Tri-State region. As a Patient Services Representative, you will play a critical role in ensuring the smooth operation of our healthcare facilities and providing exceptional patient care.Key...


  • Grabill, Indiana, United States Optum Full time

    Job Title: Patient Services RepresentativeOptum, a leading healthcare organization, is seeking a highly skilled Patient Services Representative to join our team in the Tri-State region. As a key member of our team, you will play a vital role in delivering exceptional patient care and ensuring seamless operations.Key Responsibilities:Provide exceptional...


  • Grabill, Indiana, United States free-classifieds-usa Full time

    We are a reputable online classifieds platform, free-classifieds-usa, seeking a skilled and dedicated individual to support our book sales and distribution efforts. As a Customer Service Representative, you will play a crucial role in helping us achieve our goals.Key Responsibilities:Assist in the sales and distribution of booksProvide excellent customer...


  • Grabill, Indiana, United States free-classifieds-usa Full time

    We are a reputable online classifieds platform, free-classifieds-usa, seeking a skilled and dedicated individual to support our book sales and distribution efforts. As a Customer Service Representative, you will play a vital role in helping us achieve our goals.Key Responsibilities:Assist in the sales and distribution of booksProvide excellent customer...


  • Grabill, Indiana, United States Phoenix Innovations Full time

    About the Role:We are seeking a highly skilled and experienced Financial Services Representative to join our team at Phoenix Innovations. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide expert advice and guidance to clients on financial matters,...


  • Grabill, Indiana, United States Phillip Williams - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and organized professional to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in helping our business grow through exceptional customer service and value-based conversations.ResponsibilitiesEstablish and maintain strong customer relationships...


  • Grabill, Indiana, United States WMC Health Network Full time

    Job Title: Patient Registration SpecialistCompany Name: WMC Health NetworkKey Responsibilities: Conduct comprehensive interviews with patients or their representatives for various admission types, including Direct Admissions and Outpatient Services. Ensure precise and thorough data entry of patient demographic details and insurance information. Communicate...

  • Admitting Clerk

    1 month ago


    Grabill, Indiana, United States WMC Health Network Full time

    Job Title: Admitting ClerkCompany: WMC Health NetworkJob Summary:We are seeking a highly skilled Admitting Clerk to join our team at WMC Health Network. As an Admitting Clerk, you will be responsible for conducting interviews with patients and their representatives, ensuring accurate data entry, and handling various administrative tasks.Key...


  • Grabill, Indiana, United States Health Alliance Full time

    Job SummaryWe are seeking a skilled Guest Services Representative to join our team at St. Anthony Community Hospital. As a key member of our staff, you will be responsible for managing the communication network of the organization, providing exceptional customer service, and ensuring that all inquiries are handled efficiently and effectively.Key...


  • Grabill, Indiana, United States Health Alliance Full time

    Job SummaryWe are seeking a skilled Guest Services Representative to join our team at St. Anthony Community Hospital. As a key member of our staff, you will be responsible for managing the communication network of the organization, providing exceptional customer service, and ensuring that all inquiries are handled efficiently and effectively.Key...


  • Grabill, Indiana, United States The Hicksville Bank Full time

    Job OverviewThe Hicksville Bank is seeking a highly skilled and customer-focused Account Representative to join our team. As the face of our bank, you will play a vital role in nurturing relationships with our customers and providing exceptional service to meet their financial needs.Key ResponsibilitiesCustomer Interaction: Greet customers with a warm smile...


  • Grabill, Indiana, United States WMCHealth Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Care Technician to join our team at St. Anthony Community Hospital. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesDeliver high-quality patient care through the guidance of the...


  • Grabill, Indiana, United States free-classifieds-usa Full time

    We are a book publishing company looking for a reliable individual to support our sales and distribution efforts. The work will be ongoing and long-term, requiring 1-3 hours per week. Compensation will be based on a percentage of sales (20%).Key Responsibilities:Support book sales and distributionWork on a long-term basis1-3 hours of work per week20%...


  • Grabill, Indiana, United States free-classifieds-usa Full time

    We are a book publishing company looking for a reliable and skilled individual to support our sales and distribution efforts. The ideal candidate will have excellent communication skills and be able to work independently.Key Responsibilities:Support book sales and distributionWork with the publisher to achieve sales goalsCommunicate effectively with...


  • Grabill, Indiana, United States WMC Health Full time

    Job SummaryWe are seeking a skilled Patient Care Technician to join our Emergency Department team at St. Anthony Community Hospital. As a Patient Care Technician, you will play a vital role in delivering high-quality patient care and supporting our healthcare team.ResponsibilitiesProvide exceptional patient care and support to patients and families in the...


  • Grabill, Indiana, United States Schervier Pavilion Full time

    Job SummaryThe Licensed Practical Nurse is a vital member of our healthcare team, responsible for providing high-quality patient care and support services. As a key member of our clinical staff, you will work closely with registered nurses and medical staff to deliver exceptional patient care and outcomes.Key ResponsibilitiesAdminister medications and...

  • Nurse Practitioner

    3 days ago


    Grabill, Indiana, United States Drift Services Full time

    Job Summary:We are seeking a skilled Registered Nurse to join our team at Drift Services. As a Registered Nurse, you will be responsible for providing high-quality patient care and working closely with our healthcare providers to deliver exceptional results.Key Responsibilities:Administer medications and update patient recordsConsult with healthcare...


  • Grabill, Indiana, United States Maxim Healthcare Services Full time

    Job SummaryMaxim Healthcare Services is seeking a skilled Registered Nurse (RN) to provide high-quality patient care in a homecare setting. As a key member of our team, you will be responsible for delivering exceptional patient outcomes and promoting a positive patient experience.ResponsibilitiesAssess and Plan Patient Care: Utilize the nursing process to...


  • Grabill, Indiana, United States Maxim Healthcare Services Full time

    Job Title: RN Homecare Opportunities in Warwick, NYWe are seeking a skilled Registered Nurse to join our team at Maxim Healthcare Services. As a homecare RN, you will be responsible for providing high-quality patient care in the comfort of their own homes.Responsibilities:Assess patient needs and develop individualized care plansProvide wound care and...