Medical Support Specialist

4 days ago


Naples, Florida, United States NCH Healthcare System Full time
Job Summary

The Medical Assistant plays a crucial role in providing high-quality patient care at NCH Healthcare System. This vital position ensures that patients receive the best possible attention and support throughout their visit.

Key Responsibilities
  • Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow to ensure seamless operations.
  • Escorts patients to exam/procedure rooms while maintaining a safe and comfortable environment.
  • Assists patients with walking, transfers, dressing, collecting specimens, preparing for exams, and other tasks as needed to promote independence and dignity.
  • Collects patient history including current medications, allergies, symptoms, and other relevant information to provide accurate care.
  • Provides patient care as directed by healthcare providers, which may include screenings, treatments in accordance with established standards and guidelines.
  • Supports providers with various procedures as needed to ensure successful outcomes.
  • Documents patient information in the Electronic Medical Record and communicates effectively with patients and families to address concerns and provide instructions.
Requirements

To be successful as a Medical Assistant, you will need:

  • A minimum of High School or GED equivalent required.
  • Completion of Medical Assistant or practical nursing training program with documented clinical practicum hours; OR Medical Assistant certification; OR a minimum of one-year experience in a medical office setting as a Medical Assistant or similar role.
  • BLS certification from the American Red Cross or American Heart Association is mandatory.
  • Demonstrated ability to take accurate patient vital signs.
  • Excellent verbal and written communication skills to effectively articulate and explain information to patients.
  • Knowledge of CPT and ICD-9 codes.
  • Intermediate computer knowledge, specifically using Microsoft Word, Excel, Outlook, and Windows.

Benefits of working at NCH Healthcare System include a competitive salary range of $45,000 - $60,000 per year, opportunities for professional growth and development, and a collaborative work environment that values teamwork and patient-centered care.



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