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Therapy Services Lead

1 month ago

Charleston, West Virginia, United States CAMC Health System Full time
Job Summary

The Therapy Services Lead is a key position that ensures the needs of the department are aligned with the CAMC Health System regarding regulatory compliance, strategic planning, Human Resources, Budgetary management, and Fiscal management.

This lead position will be responsible for program implementation, quality assurance, and educational support, while ensuring a positive work environment is maintained.

Responsibilities
  • Communicate with the Therapy Director and staff in an appropriate and timely manner regarding all departmental needs.
  • Collaborate with administrative, medical, nursing, and ancillary staff to provide optimum services and comprehensive patient care.
  • Investigate and assist in problem-solving regarding patient and physician complaint situations.
  • Analyze and distribute workload to determine the number of employees needed to complete assignments with the least amount of overtime while managing time off to ensure adequate staffing for all regular and holiday schedules.
  • Clinical duties include 40% patient care Monday through Friday and also must participate in weekend rotation.
  • Facilitate the effective and efficient transition of patients throughout the system ensuring the coordination of nursing care with therapy care, medical staff, and other departments to provide optimum and comprehensive patient care.
  • Interview, select, recommend, promote, counsel, evaluate, and discipline personnel within the area of responsibility.
  • Facilitate the orientation of all new personnel with work environment, equipment, and coworkers while coordinating educational programs with others to meet the needs of the new hires.
  • In conjunction with the director, develop and/or revise policies and procedures for SMC in accordance with acceptable standards, policies, and/or rules established by CAMC, state, local, and federal regulatory licensing bodies, and professional organizations.
  • Enforce standards of care/scope of service for the department as well as implementing and maintaining a quality assurance program.
  • Strategic Planning Process - participate in goal planning sessions with the Therapy Director as well as all staff to set yearly goals related to mission, vision, values, and pillars. Also, must participate in the annual performance review process.
  • Assist with payroll functions for the department, including updating payroll records with staff schedule changes, and maintaining pay and benefit records.
  • Aid the Therapy Director with preparation and maintenance of reports and records concerning department activities, such as monthly treatment reports, statistics, calendars, and schedules.
  • Interpret, administer, and enforce hospital and departmental policies as they affect therapy personnel.
  • Identify educational needs of current staff and work with manager/direction/Medical staff/peers to coordinate education programs to ensure competency is achieved for quality care.
Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment, or care as defined by the department's identified patient ages.

Specifically, the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department-specific competency checklist.

Common Duties and Responsibilities
  • Maintain and document all applicable required education.
  • Demonstrate positive customer service and co-worker relations.
  • Comply with the company's attendance policy.
  • Participate in the continuous, quality improvement activities of the department and institution.
  • Perform work in a cost-effective manner.
  • Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
  • Perform work in alignment with the overall mission and strategic plan of the organization.
  • Follow organizational and departmental policies and procedures, as applicable.
  • Perform related duties as assigned.
Education
  • Associate's Degree (Required)
Experience
  • 3-5 years in Therapy Services
Credentials
  • Occupational Therapy Assistant, License (Required)
  • Physical Therapy Assistant, License (Required)
  • Basic Life Support (Required) Within 30 days of hire

Work Schedule: Days

Status: Full Time Regular

Location: Memorial Hospital

Location of Job: US: WV: Charleston

Talent Acquisition Specialist: Jamie L. Douglas