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Retail Store Associate

2 months ago

Gilroy, California, United States CVS Corporation Full time

Job Summary:

The Retail Store Associate position at CVS Health is a customer-focused role that requires excellent communication and problem-solving skills. As a key member of our retail team, you will provide a positive shopping experience for our customers, ensuring they receive the best possible service and support.

Key Responsibilities:

  • Provide exceptional customer service by anticipating customer needs, demonstrating empathy, and actively resolving potential service issues.
  • Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed.
  • Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager.
  • Support opening and closing store activities, when needed.
  • Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.

Requirements:

  • At least 16 years of age.
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; Visual Acuity: Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.

COVID Requirements:

CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

Preferred Qualifications:

  • Previous experience in a retail or customer service setting.

Education:

  • High School diploma or equivalent.