Health Insurance Inquiry Specialist

7 days ago


Baltimore, Maryland, United States CareFirst BlueCross BlueShield Full time
Job Summary

We are looking for a highly skilled customer service professional to join our team as a Dental Customer Service Advocate I. In this role, you will be responsible for handling member, provider, and broker inquiries related to product information, benefits, claims resolution, eligibility, and billing questions.

You will also provide proactive information and education to members on various dental-related topics, ensuring they have a positive experience with our company's products and services.

Responsibilities
  • Answer member, provider, and broker inquiries related to product information, benefits, claims resolution, eligibility, and billing questions.
  • Provide proactive information and education to members on various dental-related topics.
  • Collaborate with colleagues to ensure all customers receive excellent service and support.

The estimated salary for this position is $52,000 - $72,000 per year, depending on location and qualifications.



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