Front of House Team Associate

3 weeks ago


Arlington, Virginia, United States District Taco-Rosslyn Full time
Job Overview

At District Taco-Rosslyn, we're looking for a talented and enthusiastic Front of House Team Member to join our team. As a key member of our FOH team, you'll play a vital role in delivering exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities:

  • Provide warm and friendly greetings to guests, ensuring a positive first impression
  • Assist guests with menu inquiries, making recommendations, and addressing dietary concerns
  • Resolve customer service issues promptly and professionally, with support from management
  • Answer phone calls, take orders, and provide excellent communication skills
  • Support fellow team members, maintaining a positive and collaborative work environment
  • Ensure the cleanliness and organization of our lobby, restrooms, and outdoor spaces
  • Participate in inventory management, storage, and equipment maintenance
  • Deliver exceptional customer service, ensuring a memorable experience for our guests

Requirements:

  • Proficiency in English, with strong communication and interpersonal skills
  • Ability to work in a fast-paced environment, remaining calm and composed under pressure
  • Strong motivation and self-responsibility, with a focus on delivering exceptional results
  • Ability to maintain high standards of cleanliness, sanitation, and personal hygiene
  • Physical stamina to stand for long periods, lift up to 50lbs, and work in various environments
  • Ability to work efficiently in hot or cold environments, with flexibility to adapt to changing situations

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