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Jewelry Sales Specialist

2 months ago


Florence, South Carolina, United States TJX Companies, Inc. Full time

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Position Overview: Elevate Your Career Path

This role is pivotal in ensuring an Exceptional Customer Experience by actively engaging with all patrons, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy, and maintaining a tidy and organized retail space. Compliance with operational, merchandise, and loss prevention standards is essential. The associate will be cross-trained in various store functions to meet business demands.

Customer Engagement

  • Exemplifies REACH principles in customer interactions
  • Fosters a positive store atmosphere and embodies all elements of a Green Culture Pulse
  • Encourages participation in TJX Rewards credit and loyalty initiatives
  • Assists with Front End operations as well as Dressing Room and Jewelry requirements

Human Resources

  • Promotes a culture of honesty, integrity, and respect
  • Communicates effectively and accurately with management and fellow Associates
  • Welcomes recognition and constructive feedback
  • Complies with labor regulations and Associate meal and break period policies

Store Operations

  • Maintains organizational, cleanliness, and recovery standards for the sales floor and contributes to the upkeep of the entire store, including the Associate Lounge
  • Ensures floor care cleanliness standards are met, including the operation of cleaning equipment
  • Processes and prepares merchandise for the sales floor in accordance with Door to Floor and Working Smart principles
  • Follows Front End policies and procedures, including ringing sequence and operational controls
  • Balances cash registers and/or cash office as necessary
  • Ensures returns are properly tagged and promptly returned to the sales floor

Merchandising

  • Upholds and maintains merchandising standards
  • Adheres to merchandise and signage guidelines
  • Collaborates with the Merchandise Coordinator to create and sustain engaging displays, adjusting the sales floor as needed
  • Ensures merchandise is accurately tagged, hung, secured, and coded
  • Participates in store recovery efforts as required

Loss Prevention & Safety

  • Contributes to store shrink reduction goals and initiatives
  • Adheres to operational and loss prevention protocols in line with company policies
  • Identifies and reports potential safety concerns to management/loss prevention to maintain a secure environment
  • Does not engage in the pursuit or apprehension of shoplifters
  • Other responsibilities as assigned

Benefits include: Associate discount; Employee Assistance Program; smoking cessation support; bereavement leave; 401(k) contributions; childcare and cell phone discounts; pet and legal insurance; credit union access; referral bonuses. Eligible Associates may also receive: 401(k) matching; medical, dental, and vision coverage; Health Savings Account; healthcare Flexible Spending Account; life insurance; short/long-term disability; paid parental leave; paid holidays, vacation, and sick leave; auto and home insurance discounts; scholarship opportunities; adoption assistance. All benefits are subject to the terms of the applicable plan or program and may change periodically. For further details, please consult your TJX representative.

This position offers a starting pay range of $13.50 to $14.00 per hour.
Actual starting pay is influenced by various factors, including relevant skills, qualifications, and experience.

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