Network Infrastructure Specialist

4 weeks ago


Fort Shafter, United States Information Management Group Full time
Tier II Network Technician Job Description

Information Management Group is seeking a skilled Tier II Network Technician to support our customer's computer data communications systems. The successful candidate will provide design specifications, testing, and inspections for computer networks, plan and implement upgrades, and analyze and organize corresponding hardware and software solutions through network modeling.

Key Responsibilities:
  • Support the installation and maintenance of client LAN/WAN devices
  • Respond to and resolve incident tickets
  • Draft and implement standard network change requests
  • Provide support to Tier III network engineers for incident management and projects
  • Perform configuration management functions, including update topology drawings and ensure asset management records are accurate
  • Coordinate network operations, maintenance, repairs, or upgrades
  • Configure and troubleshoot layer 2 switching and layer 3 protocols
  • Familiarity with Visio, ServiceNow, and Confluence
Requirements:
  • 10 years of experience in network infrastructure and maintenance
  • TS/SCI with CI Poly clearance
  • Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model
  • Working knowledge of basic routing fundamentals
  • Ability to travel 25 percent of the time
About IMG:

Founded in 1987, IMG is a leading small business that exemplifies competence, integrity, and follow-through. We consistently provide customer-focused professional services, ensuring our company is recognized for continually exceeding expectations.



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