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Technical Operations Supervisor

2 months ago

Santa Rosa Beach, United States Mediacom Communications Full time
Job Title: Technical Operations Supervisor

Located in Sandestin/Santa Rosa Beach, FL

Company Overview:

Mediacom Communications is a leading provider of cable television, internet, and phone services in 22 states across the United States. With a team of over 4,000 employees, we are committed to delivering exceptional customer experiences and innovative solutions to our customers.

Job Summary:

We are seeking a highly skilled Technical Operations Supervisor to join our team. As a Technical Operations Supervisor, you will be responsible for providing technical direction for CATV operations, ensuring the highest possible quality of pictures and service is maintained. You will also be responsible for hiring, training, evaluating, and supervising technical staff, as well as contracted installers.

Key Responsibilities:

  • Provide technical direction for CATV operations
  • Hire, train, evaluate, and supervise technical staff
  • Troubleshoot and insure repair of cable system
  • Ensure compliance with CLI, FCC, and OSHA performance standards
  • Oversee new construction for adherence to technical specifications

Requirements:

  • High school diploma or GED required
  • 5+ years experience as a Chief Technician with familiarity with all CATV technical jobs
  • Advanced electronics training, including RF test equipment and transmission line theories and analytical techniques for problem solving
  • Requires demonstrated aptitude with mechanical and electrical disciplines
  • Valid drivers license required; satisfactory driving record without major violations

Physical Requirements:

  • Physical effort represented by frequent handling of heavy objects and materials, or heavy hand tools

Benefits:

  • Company provided vehicle and gas card
  • Company provided tools, tablet, and phone
  • Health, vision, and dental insurance
  • Paid vacation, holidays, and flex paid time off
  • 401K with generous company match
  • Employee discounts on Mediacom services, where available
  • Education Enrichment up to $5,000 per year for qualified employees
  • Company provided uniforms and boots
  • Employee Wellness Program