Field Support Technician

4 weeks ago


Meridian, Mississippi, United States Ada County Full time
Job Title: Field Support Technician

Job Summary:

We are seeking a highly skilled Field Support Technician to join our team at Ada County. The successful candidate will provide technical support and maintenance for our computer systems, networks, and other IT infrastructure.

Key Responsibilities:

  • Provide technical support and maintenance for computer systems, networks, and other IT infrastructure
  • Install, configure, and troubleshoot computer hardware and software
  • Perform routine maintenance tasks, such as updating software and firmware
  • Assist with the implementation of new technology and systems
  • Provide excellent customer service and support to end-users

Requirements:

  • Associate's degree in Computer Science or related field, or equivalent combination of education and experience
  • 1-3 years of experience in a technical support role, providing desktop and software support of an enterprise level infrastructure
  • Proficient in Microsoft Office 365 applications
  • Familiar with Microsoft product line, phone systems, and all end-user devices
  • Understanding of networking technologies and protocols, especially TCP/IP
  • Understanding of voice and data cabling technologies and troubleshooting procedures

Working Conditions:

The Field Support Technician will work in a fast-paced environment, providing technical support and maintenance for our computer systems, networks, and other IT infrastructure. The successful candidate will be required to work independently and as part of a team to accomplish division and department goals.

Benefits:

Ada County offers a comprehensive benefits package to benefit-eligible employees, including low-cost medical, dental, and vision insurance, retirement benefits, and paid leave.



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