Community Healing Advocate

2 weeks ago

Oakland, California, United States Asian Health Services Full time
Job Summary

We are seeking a highly skilled and compassionate Community Health Advocate to join our team at Asian Health Services. As a key member of our Community Healing Unit, you will provide direct services to victims of crime, hate, and violence, and work closely with our team to provide emotional support, access to resources, and warm handoffs to internal and external agencies.

Key Responsibilities
  • Coordinate with Community Healing Unit staff and Program Manager to provide direct services to victims impacted by crime, hate, and violence.
  • Conduct intake assessments on new referrals and develop rapport with clients with mental health needs.
  • Connect clients to financial resources and assist with applications as needed, including the California Victims Compensation Fund.
  • Link clients to services and referrals within AHS and to external providers and agencies as needed.
  • Assist clients in navigating systems, including law enforcement, the court process, District Attorney's office, and more.
  • Conduct accurate documentation of patient information and records in electronic health records system and other tracking procedures.
  • Conduct and document health education and outreach activities on various health topics in a linguistically and culturally appropriate manner.
  • Refer clients who are in crisis or requiring a higher level of care to appropriate mental health service providers.
  • Support and participate in program projects, including organizing support groups and cultural healing activities.
  • Attend necessary staff meetings and trainings as designated by CHU Program Manager.
  • Conduct community needs assessments and evaluation activities through various formats and participate in planning effective programs and services for AHS patients and Asian immigrant communities.
  • Develop and maintain contacts and working relations with staff at other organizations serving the Asian immigrant community.
  • Represent AHS in various community forums, events, presentations, workshops, coalitions, and meetings.
  • Coordinate and participate in health education materials development, including developing or adapting educational materials for cultural appropriateness.
  • Assist in collection and analysis of data for funding, grants, and reporting requirements.
  • Provide interpreting or translation services during educational workshops and activities, special events, meetings, hearings, media events, and other organizational activities.
  • Observe current codes of ethics and standards of practice for health care interpreting.
  • Provides advocacy for AHS patients/members around community safety, healing, mental health access, and public health priorities.
  • Conduct administrative, clerical, and organizational tasks for the department.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Four years of relevant work experience in a health setting.
  • Preferred qualifications include a bachelor's degree in health, social service, or other closely-related fields, experience working in the community health field, and basic understanding and familiarity with concepts such as Motivational Interviewing, client-centered care, and trauma-informed care.
  • Ability to speak, read, and write at a high proficiency level in an Asian language, including Cantonese, Mandarin, Vietnamese, Tagalog, or Khmer.
Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Rapid, intense work, especially when faced with program and advocacy activity deadlines. Standing required about 20-25% of the time, including walking around. Time, speaking, and listening require about 75-90% of the time, mainly in communicating with patients, staff, and outside agencies and organizations. Environmental and health hazards, minimal exposure, however, will face job stress periodically.

Salary: $57, $60,157.50 a year

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