Member Services Associate

4 weeks ago


Eaton, Ohio, United States Bridge Credit Union Full time
Travel may be required.

At Bridge Credit Union, our mission is to deliver exceptional service to our communities by continuously enhancing our offerings and expanding our reach. Our dedicated team is crucial to achieving our vision of outstanding service. If you are eager to broaden your expertise, advance your career, and thrive in a dynamic organization, this role could be a perfect fit for you.
  • We provide: Competitive health and vision insurance
  • Complimentary dental coverage
  • 401K plan with up to a 5% employer match
  • Accrued vacation and sick leave
  • Short-term and long-term disability coverage
  • Life insurance options
  • And additional benefits
Work Hours:

Varies by location.

Monday - Friday

Saturday: 9 a.m. - 1 p.m.

Qualifications:

High school diploma or equivalent required.

Preferred Skills:

Experience in cash handling and call center operations.

Strong communication abilities. Professional demeanor and attire.

Proficient math skills. Capability to operate relevant computer systems and office equipment, including adding machines, copiers, currency counting devices, and telephones. Competent typing skills.

Job Responsibilities:

Accountable for executing a range of financial transactions for members, whether in person, over the phone, electronically, or via mail. This includes processing deposits, withdrawals, loan payments, cashier's checks, money orders, and cash advances. Responsible for reconciling daily transactions and confirming cash totals.

Perform a wide array of member service tasks such as account openings and closures, certificate renewals, and assisting members with inquiries and issues. Address member questions regarding Credit Union services and carry out various account maintenance responsibilities. Actively promote Credit Union services. Execute specific assigned tasks and support fellow Member Services Representatives/Specialists as needed. Serve members in a prompt and professional manner. Act as a vault teller when necessary.

Bridge is an equal opportunity employer. We value diversity and are dedicated to fostering an inclusive workplace for all employees.

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