Live Media Encoding Site Reliability Engineer

2 weeks ago

Irvine, California, United States Apple Full time
About the Role

We are seeking a highly skilled Live Media Encoding Site Reliability Engineer to join our team at Apple. As a key member of our engineering team, you will be responsible for the technical operation and management of live HW/SW media encoding infrastructure present in event-site mobile data centers, flypacks, and operations centers.

Key Responsibilities
  • Identify future production trends to ensure media encoding systems always exceed quality standards and technical performance benchmarks.
  • Exercise expertise in hardware and software engineering for initial system design, performance benchmarking, deployment, on-site user operation, and post-operational support of successful media encoding systems.
  • Work closely with media encode and processing software development teams to bring media encode and compute into a hardened and operational production hardware service.
  • Lead the full-uptime performance of the media encode stack during live events.
  • Serve as a primary technical resource for each event, actively involved with the technical care & operation of 24/7 uptime media processing and encode infrastructure in highly dynamic and time critical production environments.
Requirements
  • 5 years working in maintaining and operating successful, carrier grade media encoding and transmission pipelines for live sports and entertainment events.
  • Hardware engineering experience with ground-up build proficiency for systems containing high bandwidth NICs, CPU, GPU clusters, along with strong supporting SW development knowledge of kernel, driver, networking and OS configuration and performance tuning.
  • Conducting pre-event quality control and performance benchmarking of all encoding SW/HW prior to 24/7 uptime deployments.
  • Hands on operational experience and technical expertise working with media streaming protocols such as RIST, SRT, Zixi, AAC.
  • Live broadcast environments and operational workflow for high profile event productions.
  • Technical commissioning, user operation, and in-situ solving of hardware, software and protocols typical of media production environments.
  • Excellent solving skills while under time and resource constraints with strong prioritization and triage skills.
  • Working in international, highly metropolitan locations as key technical production staff.

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