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Customer Service Representative for Travel
2 months ago
At SVH Travel, we are seeking a highly skilled Customer Service Specialist for Travel to join our dynamic team in the Hospitality industry. As a Customer Service Specialist for Travel, you will play a crucial role in ensuring our customers have a seamless and enjoyable travel experience.
Key Responsibilities:- Booking and Reservations: Assist customers with booking travel arrangements, including flights, accommodations, and transportation.
- Personalized Recommendations: Provide customers with personalized recommendations and advice based on their travel preferences.
- Customer Support: Handle customer inquiries, complaints, and issues in a professional and timely manner.
- Coordination: Coordinate with other departments to resolve customer problems and ensure customer satisfaction.
- Stay Up-to-Date: Stay up-to-date on travel trends, destinations, and regulations to better assist customers.
- Experience: Previous experience in customer service, preferably in the travel industry.
- Communication Skills: Excellent communication and interpersonal skills.
- Attention to Detail: Strong attention to detail and organizational skills.
- Pressure Management: Ability to work well under pressure and in a fast-paced environment.
- Travel Knowledge: Knowledge of travel booking systems and software is a plus.
If you are passionate about travel and delivering exceptional customer service, we would love to hear from you. Apply now to join our team as a Customer Service Specialist for Travel.
