Night Auditor

3 days ago


Buffalo, New York, United States Shaner Operating Corporation Full time
About the Role

The Night Auditor is a key member of our hotel team, responsible for ensuring the smooth operation of our front desk during the overnight hours. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently.

Key Responsibilities

• Balance revenue and expense transactions from the previous day
• Process guest check-ins and check-outs according to hotel procedures
• Handle guest complaints and concerns in a professional and courteous manner
• Generate and distribute daily reports to relevant departments
• Perform other duties as assigned by management

Requirements

• High school diploma or equivalent required
• Minimum one year of customer service experience, preferably in a hotel setting
• Excellent communication and problem-solving skills
• Ability to work a flexible schedule, including weekends and holidays
• Computer experience preferred

What We Offer

• Competitive hourly rate starting at $18
• Paid time off and 8 paid holidays
• Health insurance and Marriott hotel discounts
• Complimentary meal per shift worked and 2 complimentary night hotel stays per year
• Located on bus and metro routes

Join Our Team

Shaner Operating Corporation is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across 14 states and four countries. We are committed to providing exceptional guest experiences and opportunities for our team members to grow and develop their careers.
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