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Team Member

2 months ago

Dresher, Pennsylvania, United States BB DRESHERTOWN LLC Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Bubbakoo's Burritos. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and contributing to the overall success of our fast-casual restaurant.

Key Responsibilities
  • Customer Service
    • Deliver legendary customer service to all customers by acting with a customer-centric attitude and connecting with the customer.
    • Discover and respond to customer needs.
  • Store Operations
    • Maintain a clean and organized workspace so that partners can locate resources and product as needed.
    • Follow health, safety, and sanitation guidelines for all products.
  • Team Collaboration
    • Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
    • Contribute to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Requirements
  • Basic Qualifications
    • Maintain regular and consistent attendance and punctuality.
    • Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
    • Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security.
  • Preferred Qualifications
    • Ability to learn quickly.
    • Ability to understand and carry out oral and written instructions and request clarification when needed.
    • Strong interpersonal skills.
    • Ability to work as part of a team.
    • Ability to build relationships.
What We Offer
  • Competitive hourly rate: $12.00 - $12.50 per hour.
  • Employee discount.