Shortage Control Specialist
3 weeks ago
Job Overview
We are seeking a highly motivated and detail-oriented Shortage Control Specialist to join our team at Burlington Stores. As a key member of our asset protection team, you will play a critical role in maintaining a secure shopping environment for our customers.
About the Job
The ideal candidate will have 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations. You will be responsible for monitoring store entrances, exits, and high-risk areas to prevent theft and shoplifting. Your positive attitude, strong posture, and energetic greeting will make a great impression on our customers.
Responsibilities
- Maintain a professional appearance at all times and stand positioned at the front of the store to remain vigilant and aware of your surroundings.
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting to promote a sense of control and security.
- Create a secure environment and reduce opportunities for theft by effectively communicating information about theft prevention during store rallies.
- Conduct bag and package checks on store and corporate associates to ensure adherence to safety and security standards.
- Provide support in training associates on shortage reduction programs and processes, while also role-modeling safety as a top priority.
Requirements
- High school diploma or equivalent required; 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations preferred.
- Ability to stand and walk for extended periods of time and to visually monitor store environment.
- Ability to maintain confidentiality and review, analyze, and comprehend business trends.
- Excellent communication skills and leadership abilities that support fostering productive business relationships.
What We Offer
- Competitive salary: $15 per hour.
- A flexible schedule, including nights, weekends, and holidays as required.
- An associate discount and potential eligibility for Burlington's benefits package, including medical coverage and a 401(k) plan.
- Opportunities for growth and development within a rapidly growing brand.
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