Senior Restoration Operations Manager

3 weeks ago


Midlothian, Virginia, United States RVA Restoration Full time

At RVA Restoration, we are seeking a highly motivated and experienced Senior Restoration Operations Manager to lead our team in the Richmond area.

The successful candidate will be responsible for overseeing and managing a team of 4-6 mitigation technicians, ensuring that restoration processes are executed efficiently and effectively. The ideal candidate will have excellent leadership skills, strong communication abilities, and a deep understanding of mitigation and construction processes and equipment.

About the Role:

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience. Benefits include 100% paid healthcare premium, vision insurance, dental insurance, 401(k), life insurance, flexible spending account, home ownership program, and scholarship program.

Responsibilities:

  • Oversee and manage a team of 4-6 mitigation technicians
  • Remove damaged building materials to enable efficient restoration
  • Participate in the on-call rotation schedule as required
  • Maintain proper equipment tracking procedures
  • Communicate with homeowners effectively and compassionately

Requirements:

  • A drivers license
  • Excellent verbal, written, telephonic and interpersonal communication skills
  • IICRC Certification in Water Damage Restoration, and at least one of the following: Applied Microbial Restoration, Fire and Smoke Remediation, Trauma Scene Cleaning, Commercial Drying Specialist or Applied Structural Drying
  • Proficient in MS Office, Xactimate, DocuSketch and MICA
  • Ability to prioritize and manage multiple people and projects while working under deadlines
  • Convey a positive image of FAR in accordance with company policies and Core Values

This is a weekend work requirement job with possible overtime needs. Pre-hiring drug testing and background checks will be conducted.



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