Guest Arrival Ambassador

2 weeks ago


Charlotte, North Carolina, United States Marriott Full time

Job Summary

We are seeking a skilled Guest Arrival Expert to deliver exceptional experiences for our guests. The ideal candidate will be responsible for creating a warm and welcoming atmosphere, ensuring a seamless arrival and departure process, and providing personalized service to meet the unique needs of each guest.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share information about the local area to enhance the guest experience.
  • Work collaboratively with colleagues to ensure a smooth and efficient operation.
  • Maintain a safe and clean work environment, adhering to company policies and procedures.

Requirements

  • High school diploma or equivalent required.
  • No prior work experience necessary, but a willingness to learn and grow is essential.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.

About Marriott

At Marriott, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis and strive to create a workplace where everyone feels valued and respected.

What We Offer

As a Guest Arrival Expert at Marriott, you will have the opportunity to work with a global brand leader in luxury hospitality, learn and exemplify our Gold Standards, and become part of a dynamic team that is passionate about delivering exceptional guest experiences.



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