General Manager

2 months ago


Mendota Heights, Minnesota, United States Caribou Coffee Operating Company, Inc. Full time
General Manager Job Description

At Caribou Coffee, we're passionate about creating exceptional experiences for our guests. As a General Manager, you'll play a key role in leading our team to deliver outstanding service, drive sales growth, and maintain a clean and safe environment.

Key Responsibilities:
  • Lead and develop a high-performing team to achieve sales and customer satisfaction goals.
  • Manage store operations, including inventory control, cash handling, and employee scheduling.
  • Ensure compliance with company policies, procedures, and standards.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Monitor and analyze sales data, customer feedback, and other metrics to inform business decisions.
  • Collaborate with other store leaders to share best practices and drive company-wide initiatives.
Requirements:
  • 2-3 years of restaurant, retail, or guest service management experience.
  • Experience with sales building, P&L statements, recruiting, and training.
  • Valid driver's license and reliable transportation.
  • ServSafe certification preferred or certification within 90 days of employment.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work for a company that values its employees and customers.

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