Customer Experience Representative

13 hours ago


Rapid City, South Dakota, United States Golden Corral Full time
Overview:
At Golden Corral, we're committed to providing an exceptional dining experience for our guests. We're seeking a skilled Guest Experience Attendant to join our team

About the Role:
The Guest Experience Attendant plays a vital role in ensuring our guests have a pleasurable dining experience. This involves maintaining cleanliness and presentation in bar areas, floors, and restrooms during peak periods. You'll be attentive, helpful, and pleasant in appearance and personality at all times.

Key Responsibilities:
* Assist guests by describing menu offerings and their locations on the buffet
* Ensure products are available and inquire about back-of-house stock when necessary
* Offer assistance to guests who need help and assist at buffets as requested
* Maintain a friendly and courteous demeanor with guests at all times

Cleanliness and Maintenance:
* Clean and maintain top and front of bar areas to ensure a clean restaurant perception
* Check, lightly clean, and stock restrooms, informing utility staff or managers when additional cleaning is required
* Pick up and dispose of visible trash
* Sweep and clean floor areas around the buffet

Requirements:
* Successful completion of Safe Tracks food safety course and position certification through Golden Corral's Co-worker training program
* Ability to stand and walk 3-4+ hours without a rest break, regular moderate-to-heavy lifting (5-50 lbs), bending, and reaching

Benefits:
* Competitive hourly rate: $15.00 - $17.00 per hour
* Opportunities for career growth and advancement
* Comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, and employee discounts

Compensation:
$15.00 - $17.00 per hour

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