Customer Service Representative

5 days ago


Rapid City, South Dakota, United States Great Plains Tribal Leaders' Health Board Full time
Job Summary

This role plays a vital part in ensuring exceptional customer experiences by providing efficient and effective support. As a Customer Service Representative, you will be responsible for addressing customer inquiries, assisting with patient/relative experience survey collection, and resolving complaints.

Main Responsibilities
  • Provide excellent customer service by responding to customer inquiries and needs.
  • Communicate clearly and politely with internal and external customers.
  • Assist with maintaining the phone directory and provide greeting, escort, and wayfinding assistance throughout the Oyate Health Center.
Requirements
  • Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural, and spiritual practices of diverse American Indian communities.
  • Strong interpersonal and communication skills with a customer-centric approach.
  • Ability to actively listen, empathize, and respond effectively to customer inquiries and complaints.
  • Demonstrate patience, tact, and professionalism in handling difficult customer interactions.
Work Environment

The work involves moderate risks or discomforts that require special safety precautions. Employees may be required to use protective clothing or gear, such as masks, gowns, coats, boots, goggles, gloves, or shields.

Benefits

The Great Plains Tribal Leaders' Health Board offers a competitive salary range of $35,000 - $45,000 per year, depending on experience. This position also comes with a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional development and growth.

We are an equal opportunity employer and follow tribal preference laws. We encourage qualified Indian/Tribal candidates to apply. Employment is contingent upon the outcome of all required criminal background checks.



  • Rapid City, South Dakota, United States AlienVault Full time

    Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for engaging with customers through various channels, including phone, email, and in-person interactions. You will respond to customer inquiries, resolve issues, and provide solutions to meet customer needs.Some of your key responsibilities will include:• Responding to...


  • Rapid City, South Dakota, United States Ross Dress for Less Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Ross Dress for Less.About UsRoss is the nation's largest off-price retailer, with over 2,000 stores across the country. We offer our customers a wide selection of high-quality brands at unbeatable prices, providing an exciting treasure hunt...


  • Rapid City, South Dakota, United States Planet Fitness - PF Baseline Fitness Full time

    Job SummaryThe Overnight Closer (Customer Service Representative) is a critical role at Planet Fitness - PF Baseline Fitness, where you will be responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests. This position requires a passion for fitness and health, as well as...


  • Rapid City, South Dakota, United States AlienVault Full time

    About the PositionWe are seeking a Customer Service Representative to join our team in Rapid City, USA. As a key member of our sales team, you will play a critical role in providing exceptional customer service and driving sales growth. If you have a passion for sales and are looking for a challenging and rewarding role, we encourage you to apply.About the...


  • Rapid City, South Dakota, United States Rinker Materials Full time

    We are seeking a Customer Service Representative to join our team at Rinker Materials. As a key member of our sales team, you will be responsible for preparing estimates and quotes for project bids and booking orders when projects are won. You will also assist with project management and creating submittal packages for pre-cast concrete items.">In this role,...


  • Rapid City, South Dakota, United States First National Pawn Full time

    **Job Description:**We are seeking a talented and enthusiastic Customer Service Representative with Commission to join our team at First National Pawn. In this role, you will be responsible for providing exceptional customer service, processing sales and loans, and contributing to the success of our business.The estimated salary for this position is $15.00...


  • Rapid City, South Dakota, United States Family Dollar Full time

    At Family Dollar, we're seeking a dedicated Customer Service Representative to join our team. This is an excellent opportunity for individuals who are passionate about providing exceptional service to customers. As a Customer Service Representative, you will be responsible for creating a positive shopping experience for our customers. You will assist...


  • Rapid City, South Dakota, United States Tires Plus Full time

    Job OverviewAs a key member of the Tires Plus team, you will play a vital role in building customer satisfaction and loyalty. Your primary responsibility will be to merchandise, advertise, and promote products and services, ensuring that every customer receives exceptional service.About the RoleResponsibilities include responding to customer inquiries,...


  • Rapid City, South Dakota, United States Sky Dine, Inc. Full time

    We are looking for a highly motivated and customer-focused Cash Handling Specialist to join our team at Sky Gifts 2, LLC. As a key member of our sales team, you will be responsible for processing customer transactions, handling cash and credit payments, and maintaining a clean and organized cashier station.Key Responsibilities:Provide friendly and efficient...


  • Rapid City, South Dakota, United States GameStop Full time

    Job OverviewWe are seeking a highly motivated Seasonal Sales Associate to join our team at GameStop. This role is ideal for individuals who are passionate about delivering exceptional customer service and have a strong interest in the gaming industry.In this position, you will be responsible for supporting the store team on a short-term basis by consistently...


  • Rapid City, South Dakota, United States AT&T Full time

    OverviewAT&T is committed to providing exceptional customer service and experiences. As a Retail Sales Consultant, you will be part of a dynamic team that drives sales growth while delivering outstanding service.


  • Rapid City, South Dakota, United States AT&T Full time

    **About the Job:**We're looking for a skilled Customer Experience Representative to join our team in Rapid City, SD. As a Retail Sales Consultant, you'll play a critical role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Develop strong relationships with customers to understand their needs and...


  • Rapid City, South Dakota, United States OSL Retail Services Inc Full time

    **Key Responsibilities**As a Customer Experience Representative, your primary responsibilities will include:Delivering exceptional customer service, finding the perfect wireless solutions for every customerProcessing new activations, upgrades, and sales of wireless devices and accessoriesMerchandising and handling inventory, opening and closing the...


  • Rapid City, South Dakota, United States Skechers U.S.A. Full time

    Becoming a Retail Store Associate Lead at Skechers U.S.A. means being part of a team that values customer satisfaction above all else. You will work closely with your colleagues to ensure the store is always stocked and ready for customers.Your day will be filled with a variety of tasks including recovering and replenishing inventory, maintaining the sales...


  • Rapid City, South Dakota, United States Wal-Mart Stores , Inc. Full time

    OverviewAs a key representative of Walmart, you play a vital role in shaping the customer experience. With a positive attitude and a passion for delivering exceptional service, you will be the first point of contact for many customers, setting the tone for their interaction with our store.SalaryThe estimated hourly wage range for this position is $14.00 to...


  • Rapid City, South Dakota, United States Sky Dine, Inc. Full time

    Company OverviewSky Dine, Inc. is a leading food and beverage service provider at the Rapid City Regional Airport. We are dedicated to delivering exceptional customer experiences through our team of friendly and skilled professionals.


  • Rapid City, South Dakota, United States Alsco Inc Full time

    Job Title: Business Development Representative - Industrial ServicesWe are seeking a motivated and results-driven Route Sales Representative to join our team at Alsco Inc.Estimated Salary: $60,000 - $80,000 per yearAbout the RoleThis is an exciting opportunity for someone who enjoys working in sales and providing exceptional customer service. As a Route...


  • Rapid City, South Dakota, United States Slumberland Furniture Full time

    About Slumberland FurnitureWe are a leading furniture retailer committed to providing exceptional customer service. Our team is dedicated to ensuring a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and enthusiastic Retail Sales and Service Representative to join our team. As a key member of our sales team, you...


  • North Sioux City, South Dakota, United States Premier, Inc. Full time

    About the JobWe are seeking a skilled Customer Service Representative to join our team at PREMIER Bankcard. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, answering their inquiries, and resolving any issues they may have.The ideal candidate will possess excellent communication skills,...


  • Rapid City, South Dakota, United States Burlington Full time

    Job Summary: We are seeking a part-time Retail Sales Associate to join our team at our Rapid City location.About the Role: As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a neat and organized sales floor, and supporting the management team with day-to-day store operations.Responsibilities:Assist...