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Front End Department Leader

2 months ago


Fresno, California, United States Kroger Family of Companies Full time
About This Role

We are seeking a highly skilled and experienced Front End Department Leader to join our team at Kroger Family of Companies. As a key member of our leadership team, you will be responsible for driving exceptional customer service and creating a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Embody the Customer 1st strategy by providing outstanding customer service and ensuring that every customer interaction is positive and memorable.
  • Store Operations: Maintain a safe and clean store environment that meets or exceeds company standards, ensuring a pleasant shopping experience for our customers.
  • Performance Management: Develop and implement strategies to achieve Front End performance goals, focusing on best practices in customer experience, grocery, and overall store operations.
Requirements

To be successful in this role, you will need:

  • Leadership Experience: Proven leadership experience in a retail or grocery environment, with a strong track record of driving customer satisfaction and store performance.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Problem-Solving: Strong problem-solving skills, with the ability to analyze situations, identify solutions, and implement effective strategies.