Fitness Center Representative

2 weeks ago


Hermitage, United States Taymax Group Full time
Member Services Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional service to our members, prospective members, and guests, ensuring a positive and welcoming experience at our fitness center.

Key Responsibilities:
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Manage front desk activities, including checking members into the system, taking prospective members on tours, and signing up new members.
  • Facilitate updates to member accounts and maintain accurate records.
  • Assist in maintaining the cleanliness and organization of the club, including completing daily tasks and priority cleaning projects.
Requirements:
  • High school diploma or equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency and strong communication skills.
  • Ability to work independently and as part of a team, with a positive and upbeat attitude.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Occasional lifting up to 50 lbs.

Taymax Group is an equal opportunity employer, committed to providing an inclusive and diverse workplace environment. We welcome applications from people with disabilities and offer accommodations upon request.



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