Fitness Center Representative

7 days ago


Hermitage, Pennsylvania, United States Planet Fitness Full time
Job Title: Member Services Representative

We are seeking a motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring an outstanding "Judgement Free" experience.

Key Responsibilities:
  • Customer Service: Greet members and guests, answer phones, and assist callers with various questions, ensuring a positive and welcoming experience.
  • Front Desk Activities: Check members in, tour, and sign up new members, log amenities, and communicate updates and events to members and guests.
  • Club Cleanliness and Maintenance: Maintain a clean and orderly front desk area and lobby, perform regular facility cleaning and upkeep, and ensure the cleanliness of exercise equipment and tanning beds.
Requirements and Qualifications:
  • Customer Service Skills: Exceptional customer service skills, ability to interact positively and professionally with members and co-workers.
  • Experience: Prior customer service experience preferred.
  • Education: High School diploma/GED equivalent required.
  • Physical Demands: Ability to walk, stand, and perform physical tasks, including lifting up to 50lbs, and maintaining physical ability to administer CPR.
Why Join Planet Fitness?
  • Contribute to Changing Lives: Help us create a healthier Planet by providing exceptional service and contributing to our mission.
  • Work with a Dynamic Team: Join a talented and motivated team of professionals who share our passion for fitness and customer service.

We offer a range of benefits, including medical, dental, and vision insurance, PTO, free Black Card membership, and more. If you are a motivated and customer-focused individual who is passionate about fitness and customer service, we encourage you to apply.



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