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Customer Engagement Representative

2 months ago

McMinnville, Oregon, United States Papé Group Full time

Customer Support Representative

Job Category: Sales Requisition Number: CUSTO010452

Position Overview

Papé Group - Agriculture & Turf Division

The role of the Customer Support Representative involves fostering the sale of parts and service offerings while addressing customer inquiries regarding parts and services. Key responsibilities include:

  • Building and nurturing relationships with existing clients while actively seeking new customer opportunities.
  • Maintaining comprehensive knowledge of products, services, and pricing structures.
  • Providing accurate quotes for repair services as needed.
  • Collaborating with agricultural professionals to optimize their precision farming equipment.
  • Staying informed about advancements and trends in precision agriculture technology.

The ideal candidate will be self-driven with exceptional customer service abilities. Strong verbal and written communication skills are essential. Previous sales experience is advantageous. Candidates should possess a solid understanding of both parts and service and demonstrate the ability to work independently.

Why Choose Papé?

  • Competitive Compensation: Salary based on skills, training, and experience.
  • Comprehensive Benefits: Includes 401(k) with company match, medical, dental, vision, and prescription coverage, flexible spending accounts, life insurance, short- and long-term disability, progressive vacation plans, and tuition reimbursement for training programs.
  • Career Advancement: Papé is committed to promoting from within, offering growth opportunities.
  • Stability and Reputation: A family-owned, fourth-generation company with a strong presence and over 80 years of industry experience.
  • Extensive Equipment Inventory: Access to the largest equipment and parts inventory in the region.
  • Employee Engagement: An open-door policy ensures that your voice is heard and valued.
  • Training and Development: Comprehensive training and mentoring programs to support your professional growth.

Equal Opportunity Employer: Papé Group is committed to a drug-free workplace and requires candidates to pass a pre-employment drug test.

Qualifications:

  • Skills: Enthusiastic, team-oriented, and self-motivated.

We welcome applicants from diverse backgrounds and are dedicated to fostering an inclusive environment.