Customer Service Representative
4 days ago
As a Customer Service Representative at Randstad, you will provide top-notch support to our clients over the phone and through click-to-chat. You will be the first point of contact for policyholders, agents, and strategic accounts, answering their inquiries and resolving their issues in a timely and professional manner.
Key responsibilities include:
- Answering incoming call volume and providing written communication for all lines of business
- Using multiple computer applications to manage customer interactions
- Maintaining customer service metrics on call volume, quality of call, and attendance
We are looking for a highly motivated and customer-focused individual who is passionate about delivering excellent service in a fast-paced environment. If you have 2+ years of customer call center experience and are looking for a challenging and rewarding role, please apply today.
Equal Opportunity Employer: Randstad is an equal opportunity employer and welcomes applications from diverse candidates. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.
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Customer Service Representative
4 days ago
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